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Customer Service Call Centre #medini #nusajaya

4 months ago

Nusajaya, Malaysia JOBBUILDER Full time
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

  • Attending high volume calls
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers

Job Types:
Full-time, Permanent, Fresh graduate

Salary:
RM2, RM2,500.00 per month

Benefits:

  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Night shift
  • Rotational shift
  • Weekend jobs

Supplemental pay types:

  • Overtime pay
  • Performance bonus

Application Question(s):

  • Willing to work on rotate shift ?
- willing to work on day and night shift ?

Education:

  • STM/STPM (preferred)