Customer Service Executive

**The Opportunity: Customer Service Executive** As a Customer Service Executive, you will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **What's in it for you?** - **Passionate Team Environment**: Join a squad of customer service enthusiasts who...

_**URGENT!**_ **Role Responsibilities**: - Ensure after-sales support to customers by providing a high-quality level of customer service (e. g. receiving and responding to customer queries, attending to customer needs); - Respond promptly and direct customer requests and issues to the designated resource and follow up on customer interactions; - Using the...

**Position**:* Customer Service Executive (Inbound) - Grab (Malaysian/Singapore market) **Benefits**:* Overtime (OT) KPI bonus Night Shift Allowance Training provided (1 month) **Job Types**:* Full-time, Contract (2years) - renewable depending on performance. **Working Days**:* 6 days’ work, 1 day off **Working Hours**:* 24/7 Rotational shift (9...

**Salary**: Basic + Allowance + Overtime (OT) **If required **Working Days**:6 days, 1 day off (Depending on schedule - change weekly) **Working Hours**: 24 / 7 ( 9 hour per shift) **REQUIREMENTS**: - 18 - 55 years old - Atleast SPM Certficate or SKM Certificate - Able to work rotational shift - Mandarin speaker also _**AVAILABLE**_ - **FRESH GRADUATED...

Resolving customer complaints and providing accurate information to improve customer’s satisfaction Achieve KPI and SLA **Requirements**: Good English and Bahasa Malaysia communication skills SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided Able to start immediately! **Location**: Nusa...

Reports to the Marketing Manager/Director. Plans, initiates, build and maintain good customer relationships - Good command in written and spoken English and ability to respond on customer complaint in timely manner. - Participates in exhibition and Semiconductors trade shows. - Liaise with Technical team to provide feedback and inputs to support annual...

Handling incoming calls and message. - Taking & processing orders and transportation / delivery arranges. - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. -...

**Job Highlights**: - International BPO company - Opportunity to grow in an E-hailing platform industry - Full training provided (1 month) - Attractive salary and benefits (up tp RM2800 per month) - Free shuttle bus service provided (Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square) **Job...

**Location**: - Bandar Medini, Nusajaya, Johor - (Free shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square) **Job Scope**: - Assist and resolve customers' inquiries with their Grab services, payment issues, Grab orders, Grab Apps, etc. **Requirements**: - Good English...

Handling incoming call and message. - Provide exceptional customer service and support to clients, including responding to inquiries and resolving problems. - Taking & processing orders and transportation / delivery arranges. - Maintain existing customer base. - Completion of tasks assigned by superiors. - _**At least 2 years experience**_ in the related...

Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer’s need. - Resolve customer queries efficiently and escalates problems promptly. - Ensure necessary and appropriate follow up actions are taken. **Requirement**: SPM & SKM Cert - Language proficiency in Bahasa and...

OPEN VACANCY FOR Customer Service Call Centre at Nusajaya/Medini Basic from RM1,900 - RM2,100 Allowance: Night Shift Allowance. RM300 KPI Achieved allowance : RM400 REQUIREMENT - No Experience also can apply. - Good communicate in Malay and English. - SPM and above - Own transport Job Descriptions: - Handling all inbound calls pertaining to customer...

OPEN VACANCY FOR Customer Service at Nusajaya/Medini (Call Centre). BASIC - RM 1900 - RM 2100 (Based on Experience). - Night Shift Allowance. RM300 - KPI Achieved allowance. RM400 REQUIREMENT - No Experience also can apply. - Good communicate in Malay and English. - SPM and above JOB DESCRIPTIONS: - Handling all inbound calls pertaining to customer...

Resolving customer complaints and providing accurate information to improve customer’s satisfaction - Achieve KPI and SLA **Requirements**: - Good English and Bahasa Malaysia communication skills - SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - **Full Training Provided**: - **Able to start...

**act as a liaison**: - **provide product/services information, answer questions**: - **resolve any emerging problems that our customer accounts might face with accuracy and efficiency

**Gain the Experience You Need Today. Your Opportunity to be apart of an Award Winning International BPO Company!** - Handling inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other issues related to the company's products - Resolving customer complaints and providing accurate information to improve customer’s...

Customer Service Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Submit documentation to immigration and other related authorities - Keeping...

**Responsibilities**: - Listen attentively to customer inquiries and empathize with their concerns, demonstrating a genuine commitment to resolving issues. - Provide accurate and up-to-date information about products, services, policies, and promotions to customers. - Assist customers in navigating our website, online platforms, and self-service tools,...

**JOB SCOPE**: - Resolving customer complaints and providing accurate information to improve customer’s satisfaction - Working in a team to achieve KPI elements **REQUIREMENTS**: - Good English communication skills (spoken & written) - SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training...

**Location**: - **Nusa Jaya**, a fast-developing city that offers a variety of opportunities - _(FREE shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)_ - **Symphony House Ara Damansara, Petaling Jaya** (accessible by LRT Ara Damansara Station -10mins walking - _FREE shuttle...