Customer Service Executive

Direct and execute all the customer service activities - Direct, execute and monitor the overall performance of the customer services team - Effective liaison, support and assistance between customer services department and rest of organisation - Maintain and improve mechanisms for surveying and measuring customer satisfaction and disseminate feedback to the...

**The Opportunity: Customer Service Executive** As a Customer Service Executive, you will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **What's in it for you?** - **Passionate Team Environment**: Join a squad of customer service enthusiasts who...

_**URGENT!**_ **Role Responsibilities**: - Ensure after-sales support to customers by providing a high-quality level of customer service (e. g. receiving and responding to customer queries, attending to customer needs); - Respond promptly and direct customer requests and issues to the designated resource and follow up on customer interactions; - Using the...

_Our client provides customer service to some of the largest companies in the world. As a team member, you’re helping customers get their questions answered and solving problems. By providing great customer service you are ensuring those companies are well taken care of and their brand is protected and promoted. You literally become a champion for their...

**Location**: Medini 7, Nusa Jaya **(shuttle bus service provided)** - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required...

lead and manage a team of agents - communicate customer needs to stakeholders - understand exactly how customers use our product or service **Job Types**: Full-time, Permanent **Salary**: RM1,500.00 - RM3,000.00 per month Schedule: - Day shift - Flexible hours

**Salary**: Basic + Allowance + Overtime (OT) **If required **Working Days**:6 days, 1 day off (Depending on schedule - change weekly) **Working Hours**: 24 / 7 ( 9 hour per shift) **REQUIREMENTS**: - 18 - 55 years old - Atleast SPM Certficate or SKM Certificate - Able to work rotational shift - Mandarin speaker also _**AVAILABLE**_ - **FRESH GRADUATED...

Resolving customer complaints and providing accurate information to improve customer’s satisfaction Achieve KPI and SLA **Requirements**: Good English and Bahasa Malaysia communication skills SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided Able to start immediately! **Location**: Nusa...

Reports to the Marketing Manager/Director. Plans, initiates, build and maintain good customer relationships - Good command in written and spoken English and ability to respond on customer complaint in timely manner. - Participates in exhibition and Semiconductors trade shows. - Liaise with Technical team to provide feedback and inputs to support annual...

Handling incoming calls and message. - Taking & processing orders and transportation / delivery arranges. - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. -...

Act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals. Kensington Green is a world-class mutidisciplinary private...

**Job Descriptions** - Handling all inbound calls pertaining to customer general inquiries. - Resolving customer complaints and providing accurate information to improve customer's satisfaction. - Working in a team to achieve the required KPI elements and SLA. **Requirements**: - SPM leavers & Fresh Graduates are encouraged to apply. Full training...

Company OverviewAt Startek Malaysia, we strive to deliver exceptional customer experiences. Our team of professionals works tirelessly to ensure that every interaction with our customers is memorable and satisfying.">Job DescriptionAs a Customer Service Executive, you will play a pivotal role in handling outbound calls, exceeding customer expectations, and...

**Job Highlights**: - International BPO company - Opportunity to grow in an E-hailing platform industry - Full training provided (1 month) - Attractive salary and benefits (up tp RM2800 per month) - Free shuttle bus service provided (Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square) **Job...

Job Description:The Regenàvie Clinic is seeking a highly skilled Customer Relations Executive to join our team. This role requires excellent communication skills, a proactive approach to problem-solving, and a strong commitment to delivering exceptional customer service.Key Responsibilities:Primary Contact: Serve as the main point of contact for customer...

**Location**: - Bandar Medini, Nusajaya, Johor - (Free shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square) **Job Scope**: - Assist and resolve customers' inquiries with their Grab services, payment issues, Grab orders, Grab Apps, etc. **Requirements**: - Good English...

As a Customer Care Executive, you will be based in Startek Johor Bahru and will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. If this sounds like something you may be a good fit for, Read ON!! You will play an important role in - Handling all...

Handling incoming call and message. - Provide exceptional customer service and support to clients, including responding to inquiries and resolving problems. - Taking & processing orders and transportation / delivery arranges. - Maintain existing customer base. - Completion of tasks assigned by superiors. - _**At least 2 years experience**_ in the related...

Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer’s need. - Resolve customer queries efficiently and escalates problems promptly. - Ensure necessary and appropriate follow up actions are taken. **Requirement**: SPM & SKM Cert - Language proficiency in Bahasa and...

OPEN VACANCY FOR Customer Service at Nusajaya/Medini (Call Centre). BASIC - RM 1900 - RM 2100 (Based on Experience). - Night Shift Allowance. RM300 - KPI Achieved allowance. RM400 REQUIREMENT - No Experience also can apply. - Good communicate in Malay and English. - SPM and above JOB DESCRIPTIONS: - Handling all inbound calls pertaining to customer...