Customer Service Executives
5 months ago
Reports to the Marketing Manager/Director.
Plans, initiates, build and maintain good customer relationships
- Good command in written and spoken English and ability to respond on customer complaint in timely manner.
- Participates in exhibition and Semiconductors trade shows.
- Liaise with Technical team to provide feedback and inputs to support annual Quality audit process.
- Liaise with Finance team on Sales order processing and credit control.
- Liaise with Factory material planner for weekly shipments and delivery schedules.
- Coordinate between Factory Engineering team and Customers on product FAI status.
**Education Level**
- Degree or diploma in Marketing / Mechanical Engineering
**Skill & Experience**
- Minimum 3 years experience in customer services environment / manufacturing environment
- Experience in manufacturing of Leadframes material for Semiconductor industry preferred.
- Good knowledge in engineering / Semiconductor products
- Knowledge in basic audit requirement for ISO9001:2008 QMS, ISO14001:2004 EMS, ISO/TS16949
- Ability to work independently and possess excellent communication skills, suitable for a multi-racial and multicultural environment.
-
Customer Service Officer
4 months ago
Nusajaya, Malaysia EMCO Executives Sdn Bhd Full timeLocation: Medini 7 Working Hours: 8:00AM - 5:00PM / 1:00PM - 10:00PM Off Day: 1 Day Working Arrangement: On site Job Requirements: - At least SPM leavers - Fluent in Malay and English (Fluency in Mandarin is an added advantage) - Fresh graduates are encouraged to apply - Willing to work in KL - Has your own laptop/desktop and strong internet connection...
-
Customer Service Officer
4 months ago
Nusajaya, Malaysia EMCO Executives Sdn Bhd Full timeLocation: Medini 7 Basic Salary: RM1,900 + KPI Incentive (Up to RM400) + Night Shift Allowance (Up to RM300) Working Hours: 24x7 Rotational Shift Off Day: 2 days Working Arrangement: On site Job Requirements: - At least SPM leavers - Fluent in Malay and English (Fluency in Mandarin is an added advantage) - Fresh graduates are encouraged to apply -...
-
Customer Service Officer
4 months ago
Nusajaya, Malaysia EMCO Executives Sdn Bhd Full timeLocation: Medini 7 Basic Salary: RM1,900 + KPI Incentive (Up to RM400) + Night Shift Allowance (Up to RM300) Working Hours: 24x7 Rotational Shift Off Day: 1 day Working Arrangement: On site Shuttle Bus is provided at KipMart Tampoi, Shell Sri Skudai, Jusco Taman U, Mydin Mutiara Rini, JBCC RHB, KFC Larkin Sentral, Alliance Bank Bukit Indah and Nusa...
-
Customer Service Officer
5 months ago
Nusajaya, Malaysia EMCO Executives Sdn Bhd Full timeLocation: Medini 7 Basic Salary: RM1,900 + KPI Incentive (Up to RM400) + Night Shift Allowance (Up to RM300) Working Hours: 24x7 Rotational Shift Off Day: 2 days Working Arrangement: On site Shuttle Bus is provided at KipMart Tampoi, Shell Sri Skudai, Jusco Taman U, Mydin Mutiara Rini, JBCC RHB, KFC Larkin Sentral, Alliance Bank Bukit Indah and Nusa...
-
Customer Service Officer
5 months ago
Nusajaya, Malaysia EMCO Executives Sdn Bhd Full timeLocation: Medini 7 Basic Salary: RM3,000 + KPI Incentive (Up to RM400) + Night Shift Allowance (Up to RM300) + 6 Days Shift Allowance (Up to RM300) Working Hours: 24x7 Rotational Shift (5.5 Days) Off Day: 1.5 days Working Arrangement: On site Job Requirements: - At least SPM leavers - Fluent in Mandarin and English - Fresh graduates are encouraged to...
-
Customer Service
5 months ago
Nusajaya, Malaysia EMCO Executives Sdn Bhd Full time**JOB RESPONSIBILITIES**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products - Exceeding customer expectation in terms of customer service & accurate information - Working in a team to achieve the required KPI elements and SLA **JOB...
-
Customer Service Executive
4 months ago
Nusajaya, Malaysia Startek Full time**The Opportunity: Customer Service Executive** As a Customer Service Executive, you will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **What's in it for you?** - **Passionate Team Environment**: Join a squad of customer service enthusiasts who...
-
Customer Service Executive
5 months ago
Nusajaya, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time**Position**:* Customer Service Executive (Inbound) - Grab (Malaysian/Singapore market) **Benefits**:* Overtime (OT) KPI bonus Night Shift Allowance Training provided (1 month) **Job Types**:* Full-time, Contract (2years) - renewable depending on performance. **Working Days**:* 6 days’ work, 1 day off **Working Hours**:* 24/7 Rotational shift (9...
-
Customer Service Executive
5 months ago
Nusajaya, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time**Salary**: Basic + Allowance + Overtime (OT) **If required **Working Days**:6 days, 1 day off (Depending on schedule - change weekly) **Working Hours**: 24 / 7 ( 9 hour per shift) **REQUIREMENTS**: - 18 - 55 years old - Atleast SPM Certficate or SKM Certificate - Able to work rotational shift - Mandarin speaker also _**AVAILABLE**_ - **FRESH GRADUATED...
-
Customer Service Executive
4 months ago
Nusajaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full timeResolving customer complaints and providing accurate information to improve customer’s satisfaction Achieve KPI and SLA **Requirements**: Good English and Bahasa Malaysia communication skills SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided Able to start immediately! **Location**: Nusa...
-
Customer Service Executive
5 months ago
Nusajaya, Malaysia Qinglong Building Supplies Sdn Bhd Full timeHandling incoming calls and message. - Taking & processing orders and transportation / delivery arranges. - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. -...
-
Customer Service Executive
5 months ago
Nusajaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time**Job Highlights**: - International BPO company - Opportunity to grow in an E-hailing platform industry - Full training provided (1 month) - Attractive salary and benefits (up tp RM2800 per month) - Free shuttle bus service provided (Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square) **Job...
-
Customer Service Executive
4 months ago
Nusajaya, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time**Location**: - Bandar Medini, Nusajaya, Johor - (Free shuttle bus service provided - Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square) **Job Scope**: - Assist and resolve customers' inquiries with their Grab services, payment issues, Grab orders, Grab Apps, etc. **Requirements**: - Good English...
-
Customer Service
4 months ago
Nusajaya, Malaysia Qinglong Building Supplies Sdn Bhd Full timeHandling incoming call and message. - Provide exceptional customer service and support to clients, including responding to inquiries and resolving problems. - Taking & processing orders and transportation / delivery arranges. - Maintain existing customer base. - Completion of tasks assigned by superiors. - _**At least 2 years experience**_ in the related...
-
Customer Service
5 months ago
Nusajaya, Malaysia Koh Sim Lui Full timeHandling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer’s need. - Resolve customer queries efficiently and escalates problems promptly. - Ensure necessary and appropriate follow up actions are taken. **Requirement**: SPM & SKM Cert - Language proficiency in Bahasa and...
-
Customer Service
4 months ago
Nusajaya, Malaysia JOBBUILDER Full timeOPEN VACANCY FOR Customer Service Call Centre at Nusajaya/Medini Basic from RM1,900 - RM2,100 Allowance: Night Shift Allowance. RM300 KPI Achieved allowance : RM400 REQUIREMENT - No Experience also can apply. - Good communicate in Malay and English. - SPM and above - Own transport Job Descriptions: - Handling all inbound calls pertaining to customer...
-
Customer Service
5 months ago
Nusajaya, Malaysia JOBBUILDER Full timeOPEN VACANCY FOR Customer Service at Nusajaya/Medini (Call Centre). BASIC - RM 1900 - RM 2100 (Based on Experience). - Night Shift Allowance. RM300 - KPI Achieved allowance. RM400 REQUIREMENT - No Experience also can apply. - Good communicate in Malay and English. - SPM and above JOB DESCRIPTIONS: - Handling all inbound calls pertaining to customer...
-
Customer Service Executive
5 months ago
Nusajaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full timeResolving customer complaints and providing accurate information to improve customer’s satisfaction - Achieve KPI and SLA **Requirements**: - Good English and Bahasa Malaysia communication skills - SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - **Full Training Provided**: - **Able to start...
-
Customer Service
7 months ago
Nusajaya, Malaysia JOBBUILDER Full time**act as a liaison**: - **provide product/services information, answer questions**: - **resolve any emerging problems that our customer accounts might face with accuracy and efficiency
-
Customer Service Executive
5 months ago
Nusajaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time**Gain the Experience You Need Today. Your Opportunity to be apart of an Award Winning International BPO Company!** - Handling inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other issues related to the company's products - Resolving customer complaints and providing accurate information to improve customer’s...