Customer Service Manager

Direct and execute all the customer service activities - Direct, execute and monitor the overall performance of the customer services team - Effective liaison, support and assistance between customer services department and rest of organisation - Maintain and improve mechanisms for surveying and measuring customer satisfaction and disseminate feedback to the...

Role Responsibilities: - Ensure after-sales support to customers by providing a high-quality level of customer service (e. g. receiving and responding to customer queries, attending to customer needs); - Respond promptly and direct customer requests and issues to the designated resource and follow up on customer interactions; - Using the in-house system to...

Handling incoming call and message. - Provide exceptional customer service and support to clients, including responding to inquiries and resolving problems. - Taking & processing orders and transportation / delivery arranges. - Maintain existing customer base. - Completion of tasks assigned by superiors. - _**At least 2 years experience**_ in the related...

Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer’s need. - Resolve customer queries efficiently and escalates problems promptly. - Ensure necessary and appropriate follow up actions are taken. **Requirement**: SPM & SKM Cert - Language proficiency in Bahasa and...

_**Our Incora Story is really taking off - we’d love you to join us for the journey**_ **We are currently seeking an exceptional professional to join us as Customer Service Administrator** As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business. As a Customer Service Admin, you will maintain up...

Basic RM2800, ENGLISH speaker Customer Services Assistant @ JB (E-HAILING)Salary Package: RM2100 + KPI ALLOWANCE UP TO RM400 + NIGHT SHIFT ALLOWANCE UP TO RM 300EPF+SOCSO12 ANNUAL LEAVE + 14 MEDICAL LEAVE is PROVIDED1 month paid training is providedFREE Shuttle service at some locations.Location: NEAR Nusa Jaya24 Hours rotational shift (9 Hours including 1...

OPEN VACANCY FOR Customer Service at Nusajaya/Medini (Call Centre). BASIC - RM 1900 - RM 2100 (Based on Experience). - Night Shift Allowance. RM300 - KPI Achieved allowance. RM400 REQUIREMENT - No Experience also can apply. - Good communicate in Malay and English. - SPM and above JOB DESCRIPTIONS: - Handling all inbound calls pertaining to customer...

OPEN VACANCY FOR Customer Service Call Centre at Nusajaya/Medini Basic from RM1,900 - RM2,100 Allowance: Night Shift Allowance. RM300 KPI Achieved allowance : RM400 REQUIREMENT - No Experience also can apply. - Good communicate in Malay and English. - SPM and above - Own transport Job Descriptions: - Handling all inbound calls pertaining to customer...

Job Description:We are seeking an experienced and skilled Customer Service Representative to join our team in JB (E-HAILING). As a key member of our customer support team, you will be responsible for addressing and resolving inbound customer inquiries across various channels, including phone, chat, and email.About the Role:Manage and resolve customer...

Handle incoming inquiries, through various support channels, on product, promotions and general questions. - Deliver customer satisfaction through excellent service quality with required service level to meet the goals and objectives - Solve problems and analyze accurately with appropriate speed - Functional understanding of contact centre operations -...

Job Description:The Regenàvie Clinic is seeking a highly skilled Customer Relations Executive to join our team. This role requires excellent communication skills, a proactive approach to problem-solving, and a strong commitment to delivering exceptional customer service.Key Responsibilities:Primary Contact: Serve as the main point of contact for customer...

lead and manage a team of agents - communicate customer needs to stakeholders - understand exactly how customers use our product or service **Job Types**: Full-time, Permanent **Salary**: RM1,500.00 - RM3,000.00 per month Schedule: - Day shift - Flexible hours

Handling incoming calls and messages - Provide exceptional customer service and support to clients, including responding to inquiries and resolving problems. - Maintain existing customer base. - Taking & processing orders and transportation / delivery arrangements. - Develop and maintain a filing system. - Completion of tasks assigned by superiors. -...

**act as a liaison**: - **provide product/services information, answer questions**: - **resolve any emerging problems that our customer accounts might face with accuracy and efficiency

**Responsibilities**: - Answering questions and delivery information about company's products, services and offerings. - Processing orders and transactions. - Collecting and respond to customer's feedback. - Manage records of customer interactions through CRM platform. - Able to read and write in English, Mandarin and BM. **Benefits**: - EPF - SOCSO -...

Customer Service Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Submit documentation to immigration and other related authorities - Keeping...

Join our team as a Customer Service/Success Manager for a dynamic and innovative property developer! If you're passionate about delivering exceptional after-sales support, handling customer queries seamlessly, and ensuring a smooth customer experience, **we want you.** **What we have for you?** - Working with a established & well-known brand - 5 days work...

**Responsibilities**: - To follow up with existing customer, including identification of customer’s requirements, acting as the contact window for customers, as well as the internal coordinator circulating customer’s issues around in order to respond to customer’s needs. - To conduct daily report such as delivery stocks report to Superior. -...

**The Opportunity: Customer Service Executive** As a Customer Service Executive, you will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **What's in it for you?** - **Passionate Team Environment**: Join a squad of customer service enthusiasts who...

**JOB SCOPE**: (E6115L) - Attend to customers’ feedback professionally in compliance with service standards, offer reasonable alternatives in resolving customers’ feedback. - Monitor, follow up and prepare all necessary documentation, reports and photos for all building defective works and collaborate with other departments and contractors until...