Customer Service Assistant
5 months ago
Handling incoming calls and messages
- Provide exceptional customer service and support to clients, including responding to inquiries and resolving problems.
- Maintain existing customer base.
- Taking & processing orders and transportation / delivery arrangements.
- Develop and maintain a filing system.
- Completion of tasks assigned by superiors.
- Undertake any ad-hoc tasks that assigned by management.
- Flexible and able to work effectively and independently with minimum supervision.
- Fast learner and able to adapt quickly to constant changes in operational processes.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
**Job Types**: Full-time, Permanent
Pay: RM2,200.00 - RM2,800.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- Customer service: 1 year (required)
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