Customer Service Executive

1 week ago


Nusajaya, Malaysia Qinglong Building Supplies Sdn Bhd Full time

Handling incoming calls and message.
- Taking & processing orders and transportation / delivery arranges.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintain existing customer base.
- Completion of tasks assigned by superiors.
- At least 2 Year(s) of working experience in the related field is required for this position.
- Good communication skills and fluent in Mandarin (must) because need to communicate with Mandarin-speaking clients, Malay (optional), English (optional).
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Ability to work independently.

**Job Types**: Full-time, Permanent

**Salary**: RM3,200.00 - RM4,800.00 per month

**Benefits**:

- Meal allowance
- Opportunities for promotion
- Professional development

Supplemental pay types:

- Attendance bonus
- Performance bonus
- Yearly bonus

**Language**:

- Mandarin (required)

Ability to Commute:

- Nusajaya (required)



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