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Customer service execution
1 month ago
Effectively manage large numbers of incoming messages Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Good customer interactions and maintain customer relationship.
Follow communication procedures, guidelines and policies Deliver the right & accurate information to customers at all time. Job Requirements Fresh graduates are encouraged to apply. Previous working experience in customer service, or customer service related fields will be prioritized. Possess good telephone etiquette with a smiley voice. Knowledge in handling basic computer (Microsoft Excel/Word etc). Good communication and interpersonal skills.Ability to multi-task, prioritize and manage time effectively Able to speak mandarin and good English proficiency Job Benifits 100% Working from home.
Monthly Performance Bonus Birthday Leave & Birthday Angpow Medical Claims Customer Service, Computer, Interpersonal Skills, Telephone etiquette, Microsoft Word, Communication, Microsoft Excel-
Customer Service Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Taiwanmania International Travel Service Co., Ltd. Full timeAbout KKdayKKday is accelerating the world's transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers' needs.KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities around the...
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Customer Success Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
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Customer Service Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Elite Advance Service Sdn Bhd Full timeRoles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...
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Customer Service Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full timeResponsibilities: Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure high...
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Executive, Customer Service
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Malacca Securities Sdn Bhd Full timeJOB RESPONSIBILITIES:Responding to customer enquiries: A Customer Service Executive would need to respond to enquiries and concerns raised by customers. Customer inquiries may include the onboarding requirements, events & campaign details, fee structure, product features and etc.Resolving customer issues: In case of any disputes or issues, the Customer...
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Executive, Customer Service
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Malacca Securities Sdn Bhd Full timeJob Requirement:Ability to work in night shift: Shift consists of 9 working hours and includes of 1-hour for rest.Communication : Fluent in English & Malay, ability to communicate in Mandarin is added advantageStrong communication skills: The ability to communicate clearly, confidently, and effectively with customers is crucial in this role. Customer Service...
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Customer Service Team Leader
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Elite Advance Service Sdn Bhd Full timeResponsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...
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Executive, Customer Service
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Malacca Securities Sdn Bhd Full timeJob Requirement:Ability to work in shift: Shift consists of 9 working hours and includes of 1-hour for rest.Communication: Fluent in English & Malay, the ability to communicate in Mandarin is added advantageStrong communication skills: The ability to communicate clearly, confidently, and effectively with customers is crucial in this role. Customer Service...
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Customer Service
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full timeBecome a product expert that help customers for best solution. Delivery High End customer service to clients Should be active on Social media so could understand the customer's concern.Requirements: Basic understanding of PC & mobile device troubleshooting 1 to 2 years of experience in customer service with 1 year in a Tech support process is preferred....
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Customer Service Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia The Makeover Guys Full timeThe Role:As the Customer Service Executive at The Makeover Guys, you will provide a people-oriented experience to our customers. You will help to increase the customer satisfaction through efficient and personalized support. Your work will directly impact the image of The Makeover Guys.What You'll Do: Provide professional customer service for service...
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Customer Service Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full timeRole:Customer Service Executive -TechnicalTimings:Night Shift (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:ChatKey Skills: Customer Service Mandarin Cantonese english Customer Service ExecutiveQualification: Completed with SPM, UEC, ICGSE certificateLanguage: Mandarin, Cantonese & English Job...
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Customer Service Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Richewood Capital Sdn Bhd Full timeCustomer Service ExecutiveRequirement Proven working experience as a customer service representative or position with similar scope Working knowledge of customer service software, databases and tools Language requirement: English, Mandarin & Bahasa Malaysia Responsibility Job Description/ Responsibilities Ability to optimize and improve customer service...
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Customer Service Manager
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Harmony New Energy Auto Service (Malaysia) Sdn. Bhd. Full timeJob Title: Customer Service Manager - Automotive IndustryLocation: MalaysiaKey Responsibilities: Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance indicators...
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Customer Service Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia The Makeover Guys Full timeThe Role:As the Customer Service Executive at The Makeover Guys, you will be servicing both the homeowners and agents. You will be working on the top 1% handpicked designer homes in Malaysia. Your work will directly impact our customer experience and sales.What You'll Do: Oversee the full cycle rental of our designer units Service and maintain good...
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Customer Service Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Dentalpro Group (M) Sdn Bhd Full time1. Perform Customer Service functions such as arranging patient's appointment, guests reception, case planning, billing, payment collections, attending to treatment and service enquiries through all channels of communication.Coordinate patient's appointment schedule with doctors and clinical staffRecord and compile patient's data and case...
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Customer Service Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia EQUILOGICS Full timeKey Responsibilities: Provide accurate information to resolve issues that arise. Execute timely reports and analysis on Contact Center (CC) Operations. Adhere to Quality Assurance standards. Follow the duty roster set by the Supervisor. Attend regular customer service training, telephone etiquettes, and briefings. Assist in the preparation of other processes...
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Customer Service Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Swivelt Sdn Bhd Full timeDescriptionDo you get excited by the thought of working for the world's leading play and entertainment company in a continuously evolving, truly omnichannel environment?Join us as the Customer Service Executive for our client project team, based in Malaysia.Responsibilities Manage of all kind orders, ensuring correct quantities, pricing and delivery dates,...
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Customer Service Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Swivelt Sdn Bhd Full timeDescriptionDo you get excited by the thought of working for the world's leading play and entertainment company in a continuously evolving, truly omnichannel environment?Join us as the Customer Service Executive for our client project team, based in Malaysia.Responsibilities Manage of all kind orders, ensuring correct quantities, pricing and delivery dates,...
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Customer Service Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full timeRole:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service Bahasa english Freshers A leading BPO in KL is hiring for CSR Agents to join their team in Kuala Lumpur. Role CSR agent. Location KL & Johor- Salary Budget — RM...
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Customer Service Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia A Mart Superstore Sdn Bhd Full timeHello Joy is looking for a dynamic and enthusiastic Customer Service Executive to join our team. As Malaysia's happiest gifting platform, we strive to bring joy and smiles to our customers' faces. This internship provides a unique opportunity to gain hands-on experience in delivering exceptional customer service and contributing to the positive, joyful...