Account Manager

2 weeks ago


Malaysia Publicis Full time
Job Title: Account Manager

Join Publicis Groupe, a world-renowned communications group, as an Account Manager and be part of a team that puts clients at the core of their business. With a strong focus on creativity, technology, and data-driven solutions, we help clients transform marketing and business at scale.

About the Role

The Account Manager will work closely with clients who are passionate about the role of brands in bringing about social change. As the main liaison between the agency and the client, you will be responsible for the day-to-day operation of the client account, including client presentations, gaining internal and external creative concept approval, and executing flawless delivery.

Key Responsibilities:
  • Client Relationship Management: Build and maintain strong relationships with clients, understanding their commercial macro/micro environment, competitor behavior, and positioning.
  • Project Management: Prepare and distribute detailed schedules and timing plans, revise and reissue as timings change, and ensure delivery of creative solutions that meet client needs.
  • Creative Collaboration: Work with Planning and Creative teams to gain a thorough understanding of client needs, fuel the creative process, and manage the Creative team to ensure critical deadlines are met.
  • Communication and Presentation: Attend pre-test/market research group meetings, pre-production meetings, and client presentations, and communicate effectively with TV producers, planners, and other stakeholders.
  • Problem-Solving and Collaboration: Work collaboratively to resolve any hitches, finding win-win solutions and planning for the future to identify new ways of managing projects.
Qualifications:
  • Experience: Minimum 4 years in Account Servicing role in a global agency, with experience working on integrated accounts and branding agencies.
  • Skills: Strong drive to success, excellent communication and presentation skills, ability to work independently, and a pleasant disposition.
  • Education: Bachelor's degree in Marketing, Communications, or related field.
About Publicis Groupe

Publicis Groupe is the world's third-largest communications group, with over 80,000 people in over 100 countries. We have four Solution hubs: Creative with Publicis Communications, Media with Publicis Media, Digital business transformation with Publicis Sapient, and Health & Wellbeing with Publicis Health.

Our Values:

We are committed to delivering excellence and putting clients at the core of our business. Our values include:

  • Clients Come First: We design our solutions to meet client needs and objectives.
  • We are Seamless: We have created the powerful role of the Regional Client Leader, one person who acts as one point of access and accountability.
  • We are Frictionless: We have unified P&Ls and removed operational barriers to enable true collaboration.
  • We are Modular: We can configure our solutions situationally to meet individual client needs.
  • We are United: We fuse our creative, intelligence, and technology expertise to provide transformative ideas and consumer experiences.

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