Sales Consultant

3 weeks ago


Malaysia TIME's group Full time
Sales Consultant / Executive (major malls in KL and Selangor)

TSL Jewellery Retailing Sdn Bhd

Retail Assistants (Retail & Consumer Products)

The position holders mainly responsible for promoting & selling gold and jewellery products by providing excellent customer service, professional knowledge and skills in order to achieve and exceed sales targets set by the company.

Use effective sales strategies to exceed individual and boutique sales targets.

Provide accurate product information and highlight unique selling points to customers.

Promote marketing activities such as "TSL Club" membership to enhance brand image and sales.

Customer Service:

Maintain regular contact with potential customers, offer after-sales service, and build a strong customer network.

Handle inquiries, collect feedback, and report to supervisors.

Maintain a professional and polite demeanor, offer assistance, and focus on customer needs.

Products Handling:

Build product knowledge, display products, and manage inventory.

Provide product knowledge and maintenance information to customers.

Maintain boutique cleanliness and proper product displays.

Follow up on product repairs and customer orders.

Operation:

Follow standard operating procedures for efficiency.

Ensure accurate record-keeping and documentation.

Manage stock in and out records, sales transactions, daily balances, and inventory counts.

Stay updated on company information and comply with security guidelines.

Assist with cash register and POS system operations (if applicable).

Teamwork:

Support colleagues, promote cooperation, and communicate effectively within the team.

Be willing to help at other boutiques if needed.

Participate in briefings and provide feedback to improve boutique operations efficiency.

Requirements:-

1) Minimum of 1 year of experience in the jewellery industry.

2) Able to read and speak in Mandarin/Cantonese.

3) Willingness and ability to work in malls as well as working on weekends and public holidays.

Company information

Registration No.

H

Your application will include the following questions:

Which of the following languages are you fluent in?

What's your expected monthly basic salary?

How many years' experience do you have as a Jewellery Sales Assistant?

How much notice are you required to give your current employer?

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