Contract and Process Specialist – Surgical Vision SEA

4 weeks ago

Klang, Selangor, Malaysia PERSOLKELLY Malaysia Full time

Position: Contract and Process Specialist – Surgical Vision SEA

Company Industry: FMCG / Consumer Goods/ Medical Devices

Working Hours: Monday – Friday (0830 to 1730) | 40 hours per week

Working Mode: On-site & Travelling 10%

Working Location: Sunway Pinnacle, 47800 Petaling Jaya, Selangor

Working Duration: 12 months tenure with PERSOLKELLY

Remuneration: Salary RM9,000 to RM13,000 (depend on performance & qualification) with statutory contribution + leave entitlement

ABOUT THE ROLE?

Reporting to the Commercial Operations Manager of Surgical Vision SEA, the primary responsibilities of the contract and process manager will be to work with cross-functional teams in SEA markets, to drive distributor contracting processes and KPI management, as well as help enhance Health Care.

compliance processes and controls across the region.

You will work with local legal and procurement teams, to convey and review the business specific requirements in distributor and customer contracts and will work to enhance performance monitoring tools against contractual KPI's. Additionally, you will work closely together with local HCC and commercial teams to improve and implement Health Care Compliance processes and controls, such as sample/free goods monitoring as well as HCP interactions around Fee-For-Service and Educational Grant transactions.

WHO CAN APPLY?

Bachelor degree or equivalent (in Law, Supply Chain, Finance or Health Care Compliance).
A minimum of 5+ years of experience in legal, procurement and/or Health Care Compliance field.
Demonstrated ability to influence business partners with fact-based data.
Strong collaborative, communication, and interpersonal skills.
Advanced computer literacy (Powerpoint, Excel, etc.)
Team player across levels, functions, and reporting lines

KEY RESPONSIBILITIES

Distributor change process (RFP) and Contract Management

Monitoring of contractual end-dates and initiating renewal or RFP process.
Representing Commercial team in RFP Procurement process i.e. collecting RFP requirements.
Support business negotiations with customers or distributors as needed.
Providing local legal teams with contract templates and business specific requirements.
Review contracts (e.g. distributor agreements, deal agreements) and liaise closely with cross function teams to ensure compliance (Tax, Legal, HCC etc).
Primary project manager for distributor transition (license and stocks transfer, commercial process SOP establishment etc..)

Distributor Performance Management

Monitoring of Distributor performance against contractual KPI's.
Support performance discussions and recommend improvements in case of underperformance.
Review distributor processes and collaborate with the cross functions team (commercial, tax, HCC, legal etc) to ensure ongoing and robust compliance environment.

Health Care Compliance Processes and Controls

Improve and implement Health Care Compliance processes and controls (e.g. sample/free goods, FFS and Ed Grant)
Process Change management and communication with the cross functions team (commercial, tax, HCC, legal)
Main PIC in SV SEA team for HCC audits and data requests.
Commercial representative in audit findings and mitigation plan discussions.
Implementation lead for mitigation, control and monitor improvement plans.

Key Stakeholders

Country leadership team for Surgical Vision SEA markets
SEA Legal and HCC teams
SEA Finance, procurement, and tax teams

WHAT WE OFFER?

A dynamic and friendly team
Good learning opportunity
Positive MNC environment and culture
Has an opportunity to gain hands on experience working on real business challenges and partnering cross functional stakeholders to derive real business results.

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