Customer Service Manager
Found in: beBee jobs MY - 2 weeks ago
Works on strategy and measures to promote and increase company sales.
Solve issues to make sure the smooth and efficient delivery of goods and services to customers.
Coordinate with internal depts to manage item stock and prices.
Train and mentor the customer service team to handle customer orders and enquiries with high service standards.
Monitor the team performance and work on improvement and team building.
Communicate with customers, vendors, and related partners in daily business operations.
Work closely with Sales Dept to increase company sales.
To perform any other ad-hoc work duties as and when required by Management.
Diploma or Bachelor Degree or similar.
At least 3 years of experience in a Customer Service Manager position.
Ability to define and solve problems, establish facts, analyze situations, and make decisions.
Good communication skills, interpersonal, and influencing skills.
Able to interact with and lead employees from different levels.
Hands-on mentality and can prioritize tasks effectively and efficiently.
Able to work under pressure and manage multiple tasks.
Yearly BonusFree ParkingEPF, Socso, PCB provided
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Customer Service Manager
Found in: beBee S MY - 2 weeks ago
Jalan Silc 1/5 3, Iskandar Puteri Johor Malaysia 79200 Ebuy Sdn Bhd Full timeManage daily operation of the Customer Service Dept to fulfill customers' requirements.Works on strategy and measures to promote and increase company sales.Solve issues to make sure the smooth and efficient delivery of goods and services to customers.Coordinate with internal depts to manage item stock and prices.Train and mentor the customer service team to...
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Found in: beBee S MY - 6 days ago
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Found in: beBee jobs MY - 2 weeks ago
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Found in: beBee jobs MY - 1 week ago
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Found in: beBee jobs MY - 2 weeks ago
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Found in: beBee jobs MY - 1 week ago
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Found in: beBee S MY - 3 weeks ago
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Customer Service Leader
Found in: beBee S MY - 3 weeks ago
Jalan Puteri 7/15 9 Puchong Selangor Malaysia 47100 WEUNIC Sdn Bhd Full timeInspire and motivate team members to achieve performance goals and deliver outstanding customer service. Provide guidance, coaching, and support to team members to help them succeed in their roles.Monitor the daily activities of the customer service team, including inbound and outbound calls, emails, and live chat interactions. Ensure that team members...
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Found in: beBee S MY - 4 weeks ago
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Found in: beBee jobs MY - 1 week ago
Jalan Eko Botani / Iskandar Puteri Johor Malaysia Nala Manpower Management Sdn Bhd Full timeCommunicate with China partners to understand the job position requirement.Actively communicate with the Source Country Agent to source foreign labor that matches the job order.Screen and filter applicants before proposing to the client .Upload and update the candidate profile in google drive.Proactively follow up the hiring status with China partners.Follow...