Customer Service Executive

3 weeks ago


Iskandar Puteri Johor Malaysia Iskandar Puteri Johor Malaysia Manpower Staffing Services (Malaysia) Sdn. Bhd. Full time

Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's productsExceeding customer expectation in terms of customer service & accurate information.

Working in a team to achieve the required KPI elements and SLA.

Working hours: 24*7 (Compulsory working on Public Holidays and Weekends)

Qualification:

Minimum Completed with SPM, UEC, ICGSE certificateContract : 2 years TenureProficiency in English Communication( Speak, Read, Write), Mandarin for TW market (Speaking must)Cantonese for supporting Hong Kong Market will be added advantage.

-

Basic 3000Night shift allowance:
RM 300Overtime : Yes, If requireShuttle Services Provided : Yes1 month Accommodation Provided For Outstation

  • Jalan Medini Sentral Iskandar Puteri Johor Malaysia Aegis BPO Malaysia Sdn Bhd Full time

    Use Mandarin, English or Cantonese as the medium of communication, assist in answering or replying to customers, and provide customers with standard services.Provide customers with accurate consultation.Help customers answer questions, coordinate and get closer to customers. As a customer service specialist, you will respond to and accept customers'...


  • Unit -, Wisma Sunway Big Box, Persiaran Medini , Sunway City Iskandar Puteri Iskandar Puteri Johor Malaysia Globe Rider Logistics Sdn Bhd Full time

    Full responsibilities in planning & coordination activities related to Freight Forwarding/Logistic activities.Resolve customer complaints, provide recommendations & solutions in timely manners.Coordinates with internal & external parties on logistics process & documentation preparation. Candidate must possess at least Diploma/Advanced/Higher/Graduate...


  • Bandar Puteri Klang, Malaysia Worldlink Cargo Services Sdn Bhd Full time

    Responsibilities: 1) Quotation Management: Generate comprehensive quotations for overseas agents and customers, encompassing import, export, sea freight (FCL, LCL, transshipment, etc), and air freight services. 2) Cross-Border Logistics: Advise agents/customers on cross-border procedures and provide corresponding quotations (including authorization to...


  • Unit 06-03, Wisma Sunway Big Box, Persiaran Medini 5, Sunway City Iskandar Puteri Iskandar Puteri Johor Malaysia 79250 Globe Rider Logistics Sdn Bhd Full time

    Full responsibilities in planning & coordination activities related to Freight Forwarding/Logistic activities.Resolve customer complaints, provide recommendations & solutions in timely manners.Coordinates with internal & external parties on logistics process & documentation preparation. Candidate must possess at least...


  • Jalan Medini Sentral 5 7 Iskandar Puteri Johor Malaysia 79250 Aegis BPO Malaysia Sdn Bhd Full time

     Use Mandarin, English or Cantonese as the medium of communication, assist in answering or replying to customers, and provide customers with standard services.Provide customers with accurate consultation.Help customers answer questions, coordinate and get closer to customers.  As a customer service specialist, you will respond to and accept...

  • Customer Service

    4 weeks ago


    Bandar Puteri Klang, Malaysia DE LETTUCE BEAR BERHAD Full time

    Coordinate with the sales team and operations department to facilitate order fulfillment and timely delivery. - Address customer complaints and resolve issues promptly to ensure a positive customer experience. - Assist in maintaining customer databases and records, ensuring accuracy and completeness. - Collaborate with the sales team to prepare reports and...

  • Penyelaras Jualan

    3 weeks ago


    Jalan Eko Botani / Iskandar Puteri Johor Malaysia Nala Manpower Management Sdn Bhd Full time

    Communicate with China partners to understand the job position requirement.Actively communicate with the Source Country Agent to source foreign labor that matches the job order.Screen and filter applicants before proposing to the client .Upload and update the candidate profile in google drive.Proactively follow up the hiring status with China partners.Follow...


  • Jalan Eko Botani / b, Iskandar Puteri Johor Malaysia Kotelo Consultancy Services Full time

    Assist the sales director with partner and end customer sales activity.Attend partners' product training.Following up sales and business development opportunities.First line pre-sales support for new sales opportunities.Updating the Company CRM with all activities.Assist with the production of marketing materials and literature, such as web content,...


  • Johor Bahru, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service- Job Description: - Proficiency in English Communication(Speak, Read, Write) - Handling all inbound calls pertaining to customer general...


  • Johor Bahru, Malaysia PDS International Pte Ltd Full time

    Company based in Singapore (which means you have to travel to Singapore) PDS International is a committed Personal Protective Equipment (PPE) Specialist with the mission to empower all businesses with the innovation and knowledge to keep their workplace health and safety in check. We have expanded regionally in SE Asia and we are looking for enthusiastic...


  • Malaysia Daythree Business Services Full time

    As a Customer Service Executive, you will be responsible for providing outstanding support to our customers and ensuring their satisfaction with our products/services.Your main duties will include:Handling customer inquiries via phone, email, and chat in a professional and timely manner.Resolving customer complaints and issues effectively, aiming for...


  • City Centre Johor Bahru Johor Malaysia FOZL Corporate Services (Malaysia) Sdn Bhd Full time

    Engagement with clients.Preparation of service-related documents.Follow up on customer service progress and payment collections.Issuance of tax invoice to clients.Resolve customer's enquiries efficiently and escalate problems promptly.Other customer service-related activities. Diploma/Degree in Business Management/Business Studies or any other...


  • City Centre Johor Bahru Johor Malaysia 80000 FOZL Corporate Services (Malaysia) Sdn Bhd Full time

    Engagement with clients.Preparation of service-related documents.Follow up on customer service progress and payment collections.Issuance of tax invoice to clients.Resolve customer’s enquiries efficiently and escalate problems promptly.Other customer service-related activities. Diploma/Degree in Business Management/Business Studies or any other...


  • Johor, Malaysia CareerMaster Sdn Bhd Full time

    **CM03593 - Customer Service Planner**: - Job Specialization: **Planner (Material/Production/Supply)** - Working Location: **Johor** - Salary Range: **RM 5,000 - RM 6,000** - Posted Date: **12/07/2023** Location**:Johor** Client's Profile: - **One of the world’s leading storage providers for energy and other essential products like...


  • Johor Bahru, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Well-written Bahasa english Communication Skills typing skills Excellent Communication Strong Communication Skills (Verbal and...


  • Malaysia S BUSINESS CONSULTING Full time

    Job Title: Customer Service ExecutiveWorking Hours: 11am – 8pmWorking Day: rotation of 5 working days per week (including weekends)Working Location: Bangsar SouthCompany Background: Newly built customer service center in Malaysia with a total headcount of around 15 paxSalary Range: RM3000 – RM4000Job Description:Provide good customer service...


  • Johor, Malaysia Katoen Natie Singapore (Jurong) Pte Ltd Full time

    Our Company, a leader in value-added logistics and high-tech services, is recruiting... **Job description**: - Strong in operations and customer service related industry - Handling day-to-day operations independently - Data creation and entries - Prepare transport documentations bookings with shipping line and B/L documentations - Generating, submission...


  • Jalan Bayu Puteri , Johor Bahru Johor Malaysia PRM Supply Sdn Bhd Full time

    Responsibility for sales and marketing activities.Attend to sales enquiries and sales prospects.Liaise maintain good relationship with customer.Servicing existing customers and develop new accounts.To collect payment from customer.To feedback on products quality & complaints from customer. Candidate must possess at least SPM Level.Fresh graduate welcome...


  • Malaysia Camfil AB Full time

    **Job Summary and Key Objectives** **Working closely with next line of reporting to**: - Market the company and its products. - Secure orders. - To ensure all customer order received, verified, processed, acknowledged, confirmed and despatched in a correct and timely manner. - Provide technical support to customers. - Provide good customer service and...


  • Johor Bahru, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Relations Customer Service Mandarin Cantonese english Customer oriented Customer Engagement Customer Care customer support Must be fluent...