Senior E-Commerce Executive

1 month ago


City Plaza Pjalan Wadi Hana Johor Bahru Johor Malaysia MumsMe Sdn Bhd Full time
Handle the e-commerce activity on our website and various e-commerce platform.
Monitor and maintain proper functionality of the website and the different e-commerce platform.
Manage the product listings on the website and ensure content accuracy of the image, price, and product description.
Responsible for updating the product listings promptly on all e-commerce channels.
Responsible for coordinating order processing, delivery, and returns of customer orders.
Handle the liaison with suppliers, procurement & drivers relating to operations activities.
Handling customer service queries from various communication channels.
Assist with answering incoming calls from prospective clients when Customer Service personnel are not available.
Execute activities relating to sales and promotions over different e-commerce platforms.

Hold high esteem for the quality of your work and ensure all work is done and completed according to the set-out timeline.



Required Language:

English & Mandarin (to liaise with Mandarin-speaking vendors).Must have at least 2 years of employment experience managing e-commerce platform.

Familiar with online shopping application (eg. Lazada/Shopee).Able to start work immediately or with short notice will be preferred.

Annual BonusAnnual IncrementSeason Parking Card / Transport AllowanceAttendance BonusWellness and Outpatient BenefitsQuarterly Employee Excellence Cash AwardsPublic Holidays Entitlement (All Federal & State Holidays)Career Progression in - 2 yearsEmployee Referral IncentivesCompany and Team EventsMedical Insurances
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