Credit Control Assistant Insurance Operation
2 weeks ago
Key Responsibilities:
Credit Control Management:
Monitor and manage the credit control process for insurance premiums, ensuring adherence to established policies and procedures.Access credit risk and establish credit limits for customers and clients.Implement strategies to minimize the risk of late payments or defaults.Collections and Recovery:
Proactively manage and pursue overdue payments through effective collections techniques.Liaise with clients, policyholders, and third-party agencies to resolve outstanding balances.Collaborate with internal teams to streamline the collections process and optimize recovery efforts.Reporting and Analysis:
Generate regular reports on outstanding balances, aging receivables, and credit risk assessments.Analyze payment patterns and trends to identify potential risks and propose solutions for improvement.Relationship Management:
Cultivate positive relationships with clients, providing assistance and support to resolve payment issues promptly and amicably.Collaborate with underwriting and sales teams to address credit-related concerns and optimize customer credit profiles.Compliance and Documentation:
Ensure compliance with industry regulations and internal policies related to credit control and collections.Maintain accurate records of communications and actions taken regarding outstanding balances.Requirements:
Bachelor's degree in Finance, Accounting, Business Administration, or a related field.Proven experience in credit control, collections, or accounts receivable within the insurance industry.Strong knowledge of insurance operations, policies, and regulations.Excellent communication, negotiation, and problem-solving skills.Proficiency in using financial software and tools for analysis and reporting.Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.Preferred Qualifications:
Professional certifications (e.g., Certified Credit Professional, Certified Insurance Specialist).Prior experience with specific insurance software or ERP systems.-
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