Virtualization & Storage Engineer

3 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Convatec Full time
Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring.

Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC).

To learn more about Convatec, please visit

Our search for better is changing the lives of our customers. It's changing the careers of our people too – creating new challenges and opportunities all the time. We're a business that never stands still.

Our APAC GBS supports a hybrid working approach. You will be supporting markets in multiple time zones and some flexibility around working hours will be needed.

The IT Infrastructure Systems Administration team focuses on Installation, Configuration, and Maintenance of IT systems Software and Hardware for multi-user server computers and personal computing devices of ConvaTec employees:

Your Responsibilities will include:

  • Implementation and ongoing maintenance, security, and availability of Windows and VMware infrastructure
  • Troubleshoot and resolve Windows OS and VMware related incidents and problems according to customer processes
  • Perform Root Cause Analysis (RCA) for OS and VMware related service problems as part of problem management
  • Liaise with support vendors for maintenance, support or issues resolution
  • Support Windows Server based systems, system software, clustering software and system management agents
  • Monitor and analyze the capacity and performance of storage and virtualization systems
  • Assist in analysing historical usage for tracking and trending by CPU, memory, I/O and storage
  • Review event logs on a regular basis based on business requirements
  • Maintenance of physical and virtual servers (VMware), storage devices, storage network
  • Maintenance and management of the server ́s backups solution (Veeam)
  • Evaluate and review patches, before and after installation
  • Writing/updating technical design, build and process documentation
  • Work with change requests & incident monitoring system (ServiceNow)

To be successful in this role you will be:

  • Curious, have a good aptitude for learning and enjoy variety, with plenty of opportunities to work with a variety of technologies and systems
  • Very strong knowledge of server virtualization technologies such as VMWare and Hyper-V or Nutanix
  • Ability to work as part of an international team, as well as being part of a local market team
  • Knowledge in Ansible is desirable
  • Strong sense of ownership and customer-focused mindset
  • Strong communication and team collaboration skills, both written and verbal

Our ambitions will bring the very best out in you. You'll be pushed to aim higher and really own your work. You'll be encouraged and supported to make things happen, too. It can be challenging. But, as the progress you make will help improve the lives of millions, it'll be worth it.

This is stepping up to a challenge.

This is work that'll move you.

#LI-SA1

#LI-Hybrid

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you're unsure, please contact us at

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you


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