Hozpitality - front office manager
4 weeks ago
- Manage day-to-day operations and meet customer expectations
- Develop goals and plans, prioritize and organize work
- Handle complaints, disputes, grievances, and conflicts
- Supervise staffing levels to meet operational needs and financial objectives
- Ensure regular communication with employees and recognize performance
- Understand the impact on overall financial goals and manage to achieve or exceed goals
- Lead, influence, and encourage team members
- Build trust, respect, and cooperation among team members
- Serve as a role model and perform duties in employees' absence
- Maintain open, collaborative relationships and ensure the same within the teamRequirements
- High school diploma or GED
- 2 years experience in guest services, front desk, or related area OR
- 2-year degree in Hotel and Restaurant Management or related major
- No work experience required for degree holders
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Front Office Manager
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AsstMgr-Front Office
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1 week ago
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