recovery officer

3 weeks ago


Malaysia 1 Recovery Solution Sdn Bhd Full time

Job Responsibilities:
Contact customers with outstanding debts and negotiating payment arrangements on behalf of the company.
Identify and resolve dispute related to customer accounts or payments.
Maintain accurate and up-to-date records of all collections activity into collection system, including communications with customers and payment arrangement.
Ensure customer inquiries are attended and issues are resolved in a timely and professional manner.
Develop and maintain documentation for all collection strategies, including procedures, policies and guidelines.

Collaborate with cross functional teams, including operations, risk, compliance and finance to ensure that collection activities are aligned with company goals.


Join us if you :
At least 1 year of experience in debt collection or related field.
Fresh graduates are welcome to apply.
Strong communication and negotiation skills with the ability to resolve dispute and negotiate payment arrangements.
Strong organizational and time management skills, with the ability to manage large accounts and priorities.
Knowledge of debt collection regulations and best practices.
Proficient in basic computer skills, and collection software.
Immediate HIRINGBasic Salary + Commission + Cash Incentives + Bonus
  • Training will be provided.

Contact :
Call) / 018xxxxxxx (WhatsApp)
  • Mr.
Jerry
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