Customer Service Lead

Job Scope: Support Operations Manager to ensure business KPIs are met. Ensure all relevant communications, KPIs record, data and reports are updated and recorded for reference. Conduct need analysis to identify areas of improvements and propose recommendations to the management. Perform audits to ensure business compliance is adhered. Run projects,...

Job Scope: Support Operations Manager to ensure business KPIs are met. Ensure all relevant communications, KPIs record, data and reports are updated and recorded for reference. Conduct need analysis to identify areas of improvements and propose recommendations to the management. Perform audits to ensure business compliance is adhered. Run projects,...

Work area: Finance & Accounts Location: Malaysia, Employment type: Full time Job ID: 7581 Job Purpose The Finance Manager – Sea Lead (SL) Malaysia will have overall responsibility for all financial matters pertaining to Sea Lead Malaysia, including Services SL might operate out of SL Malaysia as well as SL Malaysia Agency Services offered to parent...

Work area: Finance & Accounts Location: Malaysia, Employment type: Full time Job ID: 7581 Job Purpose The Finance Manager – Sea Lead (SL) Malaysia will have overall responsibility for all financial matters pertaining to Sea Lead Malaysia, including Services SL might operate out of SL Malaysia as well as SL Malaysia Agency Services offered to parent...

Job details Here's how the job details align with yourprofile . Pay RM 6,500 a month Job type Full-time Shift and schedule Rotational shift Location Bandar Sunway Handle all customer inquiries/complaints in specific language markets via live chat, social media and other communication tools. Build good relationships with new and old customers via...

Key Accountabilities Delivers a specialist service management function within or into a account Leads on elements of service delivery to lower management level within the customer(s) in order to deliver contracted service commitments & continual service improvements. Contributes to the service partnership as part of one service team with internal and...

Key Accountabilities  Delivers a specialist service management function within or into a account  Leads on elements of service delivery to lower management level within the customer(s) in order to deliver  contracted service commitments & continual service improvements.  Contributes to the service partnership as part of one service team with...

Key Accountabilities Delivers a specialist service management function within or into a account Leads on elements of service delivery to lower management level within the customer(s) in order to deliver contracted service commitments & continual service improvements. Contributes to the service partnership as part of one service team with internal and...

Kuala Lumpur Regular Operations - Customer Service Job ID: A120063 Responsibilities About UsTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Why Join UsCreation is...

We're looking for young talents to be our front liners who provide customer with prompt services, quality of service and products as well as to maintain a SOP (Standard of Procedure) and comfortable store environment. Preferably someone who is cool, fun, crazy, with great passions for coffee & food.To deliver friendly, efficient customer service and a warm,...

Kuala Lumpur Regular Operations - Customer Service Job ID: A120063 Responsibilities About UsTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Why Join UsCreation is...

Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

Product training & Script will be provided.Records customer inquiries.Deal directly with customers by telephone.respond promptly to customer inquiries.Make Outbound calls to new customers.Obtain and evaluate all relevant information to handle service inquiries.Provide potential leads and laptop. Good communication skills in English, Bahasa,...

Product training & Script will be provided.Records customer inquiries.Deal directly with customers by telephone.respond promptly to customer inquiries.Make Outbound calls to new customers.Obtain and evaluate all relevant information to handle service inquiries.Provide potential leads and laptop. Good communication skills in English, Bahasa, Mandarin.Have...

Manage daily operation of the Customer Service Dept to fulfill customers' requirements.Works on strategy and measures to promote and increase company sales.Solve issues to make sure the smooth and efficient delivery of goods and services to customers.Coordinate with internal depts to manage item stock and prices.Train and mentor the customer service team to...

The PositionThe Executive – Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia as well as English, Bahasa Malaysia and Mandarin.The...

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce...

Responsibilities· Explain and suggest services and products.· Handle customer inquiries.· Able to work on weekends, as off day is on weekday.· Junior and Senior positions available.Please contact Mr Ganesan for detail 019xxxxxxx

Responsibilities: 1. To greet customers with smile, approach customer with proper timing and sincere attitude.2. To assist in improving store facilities and environment to attract more customers.3.Answering internal and external incoming calls.4. Make outgoing calls, transfer or make internal connection.5. Welcoming and...