customer service lead

Working Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: - Provide leadership and management to the branch: - To manage and lead branch operations and ensure smooth running of branch day-to-day operations - Create and cultivate customer service excellence culture - To ensure that Branch meets all...

Kuala Lumpur Regular Operations - Customer Service Job ID: A120063 Responsibilities About UsTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Why Join UsCreation is...

Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

Product training & Script will be provided.Records customer inquiries.Deal directly with customers by telephone.respond promptly to customer inquiries.Make Outbound calls to new customers.Obtain and evaluate all relevant information to handle service inquiries.Provide potential leads and laptop. Good communication skills in English, Bahasa, Mandarin.Have...

The PositionThe Executive – Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia as well as English, Bahasa Malaysia and Mandarin.The...

Responsibilities· Explain and suggest services and products.· Handle customer inquiries.· Able to work on weekends, as off day is on weekday.· Junior and Senior positions available.Please contact Mr Ganesan for detail 019xxxxxxx

As a Customer Service Executive, you will be responsible for providing outstanding support to our customers and ensuring their satisfaction with our products/services.Your main duties will include:Handling customer inquiries via phone, email, and chat in a professional and timely manner.Resolving customer complaints and issues effectively, aiming for...

**Job details**: Posted 22 March 2024 SalaryRM9000 - RM11000 per month + yearly performance bonus LocationMalaysia Job type Permanent DisciplineSales & Marketing Reference272144_1711086684 **My client**: My client is a leading name in robotics automation in the country with a global presence in the APAC region and beyond. They specialise in the...

As a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop. Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc.Responsible in handling customer information, monetary transactions, handsets and ensuring proper control,...

Join our team as a Customer Service Consultant where you'll delve into the dynamic world of Telco, gaining invaluable experience in intricate processes and beyond. IYour contributions will be pivotal in shaping our organization, as we continually strive for excellence. We seek individuals with ambition, eager to grow within this stimulating and fulfilling...

Join our team as a Customer Service Consultant where you'll delve into the dynamic world of Telco, gaining invaluable experience in intricate processes and beyond. IYour contributions will be pivotal in shaping our organization, as we continually strive for excellence. We seek individuals with ambition, eager to grow within this stimulating and fulfilling...

Roles & Responsibilities:Deliver fair outcome to our customers and ensure the quality of service in placeActively share customer feedback to internal departments to improve the customer experienceActively respond to the feedback received from the social mediasWork with internal teams to ensure the pre & post service for all products are in...

**Responsibilities**: - Establishing trust and rapport with customers through effective communication. - Addressing customer complaints promptly, providing solutions and alternatives. - Assisting with product inquiries, refunds, and exchanges. - Collaborating with operational staff to deliver efficient and courteous service. - Utilizing store layout...

Description Mandatory skills: Lead experience and IBM BPM skillset This is a senior role and candidate is expected to have at least >7 years of experience in managing issues and handling team. Workflow e.g. Opentext Appworks, K2, IBM BPM Suite The Lead Consultant is responsible for leading and managing strategic human capital advisory projects,...

Description Mandatory skills: Lead experience and IBM BPM skillset This is a senior role and candidate is expected to have at least >7 years of experience in managing issues and handling team. Workflow e.g. Opentext Appworks, K2, IBM BPM Suite The Lead Consultant is responsible for leading and managing strategic human capital advisory projects,...

Job Title: Customer Service ExecutiveWorking Hours: 11am – 8pmWorking Day: rotation of 5 working days per week (including weekends)Working Location: Bangsar SouthCompany Background: Newly built customer service center in Malaysia with a total headcount of around 15 paxSalary Range: RM3000 – RM4000Job Description:Provide good customer service...

Admin and Customer Services:Communicating with customers.Responding to messages.Managing platforms.Sending check-in instructions to customers.Providing solutions to customers facing issues during their stay.

Customer Service Attendant (Call Center)Job Description:Supports the Company's Vision and ValuesShows strong commitment to enhancing customer serviceAchieves set objectives and takes responsibility for outcomesConsistent in delivering established service standardsPrecisely records and shares messages and requestsDemonstrates proficiency in using necessary...

RM 4,000 - RM 4,500 a month - Full-time, Contract Job details Job details Here's how the job details align with yourprofile . Pay RM 4,000 - RM 4,500 a month Job type Full-time Contract Shift and schedule Early shift Day shift Monday to Friday Location Petaling Jaya Full job description Responsibilities: To pAssist Field Service Manager in...