Marketing Communications Manager

4 weeks ago


Malaysia DHL Germany Full time
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Join the world's most international company, pioneering cross-border express delivery since 1969, active in 220+ countries and territories worldwide.

Make a difference in the Insanely Customer Centric Team and become a Certified International Specialist

Key responsibilities:
  • Plan and execute digital marketing strategies for brands, products, or services across all digital channels.
  • Supervise digital marketing experts in country and regional offices.
  • Oversee communication channels, including media relations, public relations, social media, and crisis management.
  • Collaborate with Marketing, HR, Legal, and Senior Management to ensure consistent messaging.
  • Monitor and evaluate communication efforts, providing feedback and recommendations.
  • Manage a team of Communication Specialists and provide guidance and support.
  • Evaluate service delivery capabilities and assist in appointing marketing agencies.
  • Monitor customer database maintenance and use it for targeted customer engagement.
  • Develop efficient teams and monitor individual performance.
  • Conduct performance reviews and coaching.
  • Identify training needs and opportunities to develop a skilled Marketing Department.


Requirements:
  • Bachelor's degree in Marketing or related field.
  • Excellent written and spoken English.
  • Proven experience in Marketing, Digital Marketing, PR, and Event Management.
  • Proven track record in developing and implementing marketing plans and communication strategies.
  • Demonstrate experience in leading and managing marketing databases and campaigns.
  • Strong analytics skills and data-driven thinking.


We look forward to receiving your application.

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