Field Service Engineer

1 week ago

Bintulu, Sarawak, Malaysia Alfa Laval Full time

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Who You Are

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you're looking for

About The Job

Execute and provide mechanical and technical support to customers. This includes service, installation, testing, repairing, and maintaining as well as condition monitoring and audits on products, modules and systems at customer site.

Responsible for planning/preparation, servicing, troubleshooting and repairs on Alfa Laval products at customer site & service centre and prepare good service or analysis report.

Job Description

  • Basic troubleshooting, installation, maintenance and repair of Alfa Laval equipment i.e. decanters and separators for the Crude Palm Oil industry
  • Commissioning including checking of equipment installation, training of operators in equipment operation, maintenance and safety.
  • Maintaining communications with customers to ensure resolution and proper follow-up.
  • Perform repair inspection and prepare repair reports.
  • Conduct test trials including process performance

What You Know

  • Proven experience as a Field Service Engineer or similar role.
  • Strong technical expertise and hands-on experience in the relevant field.
  • Excellent troubleshooting and problem-solving skills.
  • Exceptional customer service and communication abilities.
  • Ability to adapt to changing environments, multitask, and manage time effectively.
  • Proficient in documentation and reporting.
  • Continuous learning mindset to stay updated with industry advancements.
  • Ability to travel (minimum 80 days/year).

What's In It For You

  • You get access to an international, open and friendly environment where we help each other to develop and create values for our customers, people and planet
  • You work in a company who values personal development and leadership
  • Your work will have a true impact on Alfa Laval's future success

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval's future success.

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