Customer Service Officer

Address customer inquiries, complaints, and issues promptly and effectively to ensure customer satisfaction.Maintain up-to-date knowledge of company products or services to accurately address customer queries.Provide assistance and support to customers via various channels such as phone, email, chat, or social media. Ability to listen...

CUSTOMER SERVICE CHERAS, KUALA LUMPUR Job Summary: We are looking for a qualified Helpdesk Administrator to lead our Helpdesk Team. You will be responsible to manage & improve our Helpdesk Operation as well as the Helpdesk System to provide excellent customer service and resolve all technical issues. Duties and Responsibilities: To attend and respond to...

**Job Scope**: - Mengendalikan jualan produk sama ada secara offline atau/dan online di media sosial syarikat. - Menguruskan pertanyaan dan pesanan daripada prospek/bakal pelanggan. - Menguruskan promosi jualan yang diberikan oleh syarikat. - Mengendalikan aktiviti follow-up pelanggan. - Mencapai sasaran jualan minimum secara individu/berkelompok yang...

**Position Title**:Customer Service Advisor **Education Requirement**:_ **at least SPM or above.**_ **Language Requirement**:Mandarin (Native) + English (B1/B2) **Location**:Sunway Visio, Cheras **Working hrs**:9.00am - 6.00pm shift (5 working days per week including weekend) - Focus on delivering on key results like customer satisfaction, first time...

**Position Title**:Customer Service Advisor **Education Requirement**:_ **at least SPM or above.**_ **Language Requirement**:Mandarin (Native) + English (B1/B2) **Location**:Sunway Visio, Cheras **Working hrs**:9.00am - 6.00pm shift (5 working days per week including weekend) - Focus on delivering on key results like customer satisfaction, first time...

Launch your career in e-commerce! Customer Service Internship Opportunity Are you a budding professional eager to gain real-world experience in the fast-paced world of online sales? If you're looking for an exciting internship opportunity in customer service, look no further—we want to be a part of your journey! Who We Are: At Max Audio Online Sdn....

**RESPONSIBILITIES** - Effectively manage incoming calls. - Resolve customer complaints and questions via phone. - Reach out to existing customers to conduct Service Quality Calls. - Act as the company gatekeeper. - Maintain good relationship between internal & external customers and company **REQUIREMENTS** - No minimum working experience in the related...

Job Responsibilities: - Resolve customer service enquiries and issues promptly, ensure effective and timely follow up - Communicate and coordinate with internal departments on any direct requests and unsolved issues - Work closely with WHs on problems picking items & Book’s condition QC issue SO and communicate with customer on suitable outcome timely. -...

Memastikan kebersihan kedai di laksanakan. - Membuat pengiraan produk dan stok agar “OHB” dan POS sama. - Memastikan etika pemakaian dan keterampilan sentiasa dalam keadaan yang baik. - Memastikan menepati jadual dan tugasan yang telah ditetapkan. - Boleh bekerja shift. - Menerima stok dari HQ dan mesti sama dengan “transfer note”, dan jika tidak...

**JOB DESCRIPTION**:70%: Live-chat, 30%: Call & E-mail Handle all social media interactions including: - Helping customers with their service issues, providing accurate information and ensuring closure for all cases, including those escalated outside of the team. - Respond to user inquiries and escalate issues as needed. - Help with ad-hoc projects and...

**Customer Service Consultant Responsibilities**: - Listening to customer concerns and providing information, answers, or responses. - Taking orders and processing billings and payments. - Obtaining and correctly recording customer information. - Reviewing and making changes to customer accounts. - Handling customer complaints and processing returns...

**Job descriptions**: - Investigating and resolving customer complaints, ensuring customer satisfaction and retention. - Maintaining a positive and professional demeanor when communicating with customers, even in challenging situations. - Rotational shift : Night shift required. **Requirement**: - **Mandarin/ Cantonese Speaker** **Job Benefits** -...

TMT embarked on this journey 25 years ago, our goal was to make a mark in technology industry. STPM / A Level or Equivalent

can do Normal daily office admin activity can maintain stock and prepare google sheet for stock Maintain relationship with suppliers create and update records and database Can speak English MYCO4U is a computer software and hardware maintenance company. we are in computer solution services. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM...

JAWATAN KOSONG Operator Pengeluaran Lokasi: SM Unique Mailing Services Sdn bhd No. 80, Jalan Nadchatiram 1, Taman Taynton View,56000 Kuala Lumpur. (Berhampiran EkoCheras Mall) Waktu kerja : 8.00 pagi - 5.00 petang (Office Hour) Hari Bekerja: Isnin - Jumaat (5 hari seminggu) Kemasukan July 2023 Syarat Kelayakan: - *Perempuan sahaja *umur 27-45...

JAWATAN KOSONG Operator Pengeluaran Lokasi: SM Unique Mailing Services Sdn bhd No. 80, Jalan Nadchatiram 1, Taman Taynton View,56000 Kuala Lumpur. (Berhampiran EkoCheras Mall) Waktu kerja : 8.00 pagi - 5.00 petang (Office Hour) Hari Bekerja: Isnin - Jumaat (5 hari seminggu) Kemasukan July 2023 Syarat Kelayakan: - *Perempuan sahaja *umur 27-45...

Responsibilities: - Greet guests in a friendly and professional manner. - Manage and process room reservations through various channels, including online platforms, phone calls, and in-person inquiries. occupancy and revenue. - Assist guests with the check-in and check-out process. - Verify guest information and collect necessary payments. - Maintain...

**JOB DESCRIPTION** - Support day-to-day customer relation activities involving appointment management, customer feedbacks, dentist schedule and operational matters. - Identify customer relation improvement activities, update and review daily reports to ensure accuracy and timeliness. - Drive higher rate of patient’s retention through database review,...

RESPONSIBILITIES: - Consulting Officer: - Collect payments from delinquent customers. - Call customers using all approved methods of communication. - On overdue accounts and amount currently owed. - Advise customers of necessary actions and strategies for debt repayment. - Follow up frequently for payment commitments. - Handle Banking & Telco...

Fluent in English (Speaking) -Prepare and filing menpower documentations. -Record menpower attendance daily, weekly, monthly. -Attend to all Human Resource matters on site. -Able to travel with own transport to site when needed. -Immediate hiring upon successful interview. Established since 2000, a duly C licenced of JTKSM for Private Employment Agency...