Customer Experience Team Lead

Position Title: Technical Lead Industry: IT Software Solution Location: Bangsar South Job Responsibilities 1. Technical Leadership: - Provide technical leadership and guidance to a team of web developers. - Lead architectural discussions and decisions, ensuring adherence to best practices and standards. - Mentor team members, fostering a culture of...

**Responsibilities**: - Source new sales opportunities through inbound lead follow-up and outbound cold calls (leads are provided by the company) - Understand customer needs and requirements. - Close sales and achieve monthly/quarterly quotas. - Contribute to team effort by accomplishing related results as needed. - Build and funnel sales opportunities via...

**Responsibilities**: - Source new sales opportunities through inbound lead follow-up and outbound cold calls (leads are provided by the company) - Understand customer needs and requirements. - Close sales and achieve monthly/quarterly quotas. - Contribute to team effort by accomplishing related results as needed. - Build and funnel sales opportunities via...

_Make product recommendations or services to customers based on their needs and preferences._ - Upgrade and cancel customer accounts by customer request._ - Handle customer complaints and provide alternatives and/or solutions to ensure resolution of complaints._ - Ensure customers are satisfied with their purchases or service._ - Assist customers in placing...

**Responsibilities**: - Coordinate with sales team by managing schedules, documentations and communicate. - Handle incoming calls and customer enquiries. - Handle the processing of all orders with accuracy and timeliness. - To oversee overall customers including the customer requirements and share with team if any new updates. - Liaise with shipping &...

**About Us**: Hexa Classics is a leading têxtile manufacturer specializing in high-quality garments. With a commitment to innovation and excellence, we are expanding our operations to include a new production line for heat press and sublimation machines. We are seeking talented individuals with experience in operating these machines and a flair for design...

**Job responsibilities**: - Daily monitor and reply customer inquiries appropriately across all E-commerce platforms (Website, Shopee, Lazada & etc) to ensure a reliable and consistent customer experience. Manage to follow up with customers' requests, enquiries, orders etc; - Daily monitor on product reviews / ratings and reply to queries to ensure customer...

Keperluan - Boleh bertutur dalam Bahasa Malaysia dan Bahasa Inggeris - Mengendalikan susunan masa dan penjadualan dengan pelanggan. - Fresh Graduated dialu-alukan untuk memohon. - Cepat belajar, berdikari, bermotivasi diri dan bertanggungjawab. - Kemahiran yang diperlukan Word, MS Excel, MS Office. - Menyelaras dengan pelanggan sedia ada untuk urusan...

**Job responsibilities** - Be the face of our hospital, providing exceptional customer service and assistance to our patients and visitors - Guiding and navigating patients and visitors throughout the hospital, ensuring they reach their destinations efficiently. - ⁠Suggesting doctors based on patient needs and preferences. - Providing directions to various...

Dispatch Dispatch to send goods by vehicle/ motorcycle. Hardworking and willing to complete delivery in given time Perform general stocking duties on a daily basis Move, handle, and transport finished products, material, or supplies to other departments or contact / Menghantar barang atau dokumen menggunakan motor/ kereta Mempunyai lesen memandu yang...

**Duties and Responsibilities**: - Oversees and monitors the team’s sales plans/activities to achieve branch targets/goals related to unit sales, trade-in appraisals, deliveries, identifying prospective customers, over-aged reservations, incoming leads report and CSI. - Set sales goals, track progress, and lead the team to achieve and exceed those...

**JOB RESPONSIBILITIES**: **Effectively manage incoming calls.** - Effectively manage incoming calls. - Resolve customer complaints and questions via phone. - Reach out to existing customers to conduct Service Quality Calls. - Act as the company gatekeeper. - Maintain good relationship between internal & external customers and company **REQUIREMENTS**: -...

**Job Descriptions**: - Make outbound calls to potential customers from a provided list to introduce them to our P2P service, explain its benefits, and answer any questions they may have. - Develop a strong understanding of our P2P service offerings, features, and benefits to effectively communicate with potential customers. - Identify and qualify potential...

Provides a positive customer experience with fair, friendly, and courteous service. -Registers sales on a cash register by scanning items, itemizing and totalling customers’ purchases. -Resolves customer issues and answers questions. -Enters price changes by referring to price sheets and special sale bulletins. -Collects payments by accepting cash, check,...

**Job Descriptions**: - Provide guidance and mentorship to preschool teachers to improve teaching methods and classroom management. - Conduct regular classroom observations and evaluations to assess teaching effectiveness. - Offer constructive feedback and create professional development plans for teachers. - Ensure compliance with curriculum standards and...

Business Nature: Cosmetic Dental Location: Alam Damai, Cheras Working hours: 5 days in office, 1 day WFH (6 days), 10 AM - 7PM **Job Scope**: - Source new sales opportunities through inbound lead follow-up and outbound cold calls (leads are provided by the company) - Understand customer needs and requirements. - Close sales and achieve monthly/quarterly...

Contact potential customers by phone to offer insurance products and services. Provide information about available insurance options, coverage details, and premiums. Understand customer needs and recommend suitable insurance solutions. Explain policy features, terms, and conditions to potential clients. Follow up with leads and maintain a database of...

Job description - To analyse, create and resolve tickets (if applicable). - To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests. - Identified and escalated priority issues per client specifications. - Displayed courtesy and strong interpersonal skills with all customer interactions. -...

Fresh grad with good soft skill, tech-savy. - At least 1 year experiences in Call Center Customer Service. - Preferable: Secondary school education (eg: SPM, O-Level, UEC, SKM Tahap 3 etc) or above. - Operation Hours 9am-6pm - 5 days work per week including weekend - Location: Sunway Visio - Age - Below 40 Years **Job Type**: Permanent Pay: RM3,000.00 -...

WORK FROM HOME 客服团队新成员招募 加入我们充满活力的客服团队，一起创造不凡的客户体验！我们诚邀热情、具备高度责任心和关爱精神的您，无论是新手还是经验丰富的专业人士，只要您拥有SPM学历，我们都欢迎您的加入。 我们提供的福利： -...