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Customer acquisition/customer care

2 months ago

Klang, Selangor, Malaysia Alphatel Global Sdn Bhd Full time

  • Conduct outbound calls and use social platforms to personally welcome newly registered customers and use closing techniques to persuade customers to purchase our product.
  • Develop and execute strategies to work on finding a potential customer through various channels including call and social media to boost sales.
  • Stay informed about industry trends and competition to adjust strategies accordingly to achieve monthly target.
  • Seek feedback from customers to have sight on their participation journey, keep record of insights to optimize future acquisition strategies.
  • Handling acknowledging rejections and provide alternative approach even in difficult situations.
(Apply now at ; Requirements:

  • Sales Experience: Candidates with 1 year+ experience as a telesales/call center (outbound) representative or in a related sales function are required
  • Multilingual Proficiency:
Proficient in English, Mandarin, and Bahasa Malaysia with exceptional command in reading, writing, and presenting.
  • Basic Microsoft Office products in Power Point and Excel.
  • Able to work on shifts, weekends, and public holidays.
  • Interpersonal Skills: Strong phone contact handling skills and active listening.
Great interpersonal skills, with the ability to interact with people at all levels.-Adaptability and Fast-

Paced Environment:
Effective team players who like to work in a fast-paced and dynamic environment

  • Results-Driven:
Results-driven with a focus on meeting and exceeding monthly acquisition targets.
  • Confident, enthusiastic, professional, and pro active approach.