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Customer Service Professional
3 months ago
Intake : 5th July 2024
Location : Butterworth, Penang
JOB SCOPE
- Handling inbound calls from customers or clients, addressing their inquiries, concerns, or requests promptly and professionally.
- Providing accurate information about products, services, or company policies to assist callers effectively.
- Resolving issues and complaints efficiently, ensuring high levels of customer satisfaction and retention.
Working hours
Monday - Friday, 6.30am - 12am
Sat, Sun & PH, 6.30am - 12am
Training: 2 months (Online/Physical)
Monday - Friday, 8.30am - 5.30pm
Salary
RM1,500 - RM1,800 + language allowance (for Mandarin speaker only)
Shift allowance: RM60/month (as supporting shift)
Medical Reimbursement: RM30/month
Requirements
- SPM (must passed BM & BI)
- 19 y/o - 35 y/o only
- Good communication skill (BM & BI).
- Must be willing to work shift rotation.
- Must possess Laptop/Desktop & Good Internet connection for online training (wfh).
- Call Centre experience will added be advantage.