Customer Service Officer

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Provide excellent customer service to clients in person, over the phone, and via email.Schedule appointments and consultations, ensuring accuracy and efficiency.Greet clients upon arrival and ensure they feel welcome and comfortable.Assist clients with product selection, providing information on features, benefits, and usage.Process transactions accurately...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

Provide excellent customer service to clients in person, over the phone, and via email.Schedule appointments and consultations, ensuring accuracy and efficiency.Greet clients upon arrival and ensure they feel welcome and comfortable.Assist clients with product selection, providing information on features, benefits, and usage.Process transactions accurately...

Job ResponsibilitiesEnsures highest standard of service delivery on personalized phone services to our customers.Identifies and handles customer enquires completely and accurately.Resolves customer complaints and problems to the satisfaction of the customer.Uses customer service and sales skills to optimize the opportunity of each customer contact.Educates...

CUSTOMER SERVICE OFFICER, KUALA LUMPUR The role of the Customer Service Officer is to drive the daily operations of the South East Asia Business Unit, which comprises of the following countries - Singapore, Malaysia, Thailand, Hong Kong, Taiwan as well as Export Customers for the following Divisions - Luxury and Consumer Beauty, through accurate...

CUSTOMER SERVICE OFFICER (SOUTH EAST ASIA & ANZ), MALAYSIA The role of the Customer Service Officer is to drive the daily operations of the South East Asia Business Unit, which comprises of the following countries - Singapore, Malaysia, Thailand, Hong Kong, as well as the Australia & New Zealand Business Unit for Luxury and Consumer Beauty...

CUSTOMER SERVICE OFFICER (FRESH GRAD ARE WELCOMED) (REF:NB) A well-established MNC for healthcare / supplement / skin care products. Daily face to face interaction with customer at the counter Respond to customer inquiries, handle and resolve complaints Process orders, forms, applications and requests Answering phone calls and emails Ensure profitable...

Job Responsibility Respond to customer inquiries and concerns in a timely and professional manner. Resolve customer complaints and issues in a fair and efficient manner. Provide accurate and concise information to customers about our products and services. Process customer orders, returns, and exchanges accurately and efficiently. Handle customer...

Job Responsibility Respond to customer inquiries and concerns in a timely and professional manner. Resolve customer complaints and issues in a fair and efficient manner. Provide accurate and concise information to customers about our products and services. Process customer orders, returns, and exchanges accurately and efficiently. Handle customer...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. Eastsun Superior Print (M) Sdn. Bhd.’s Strategic Direction - In setting the company’s strategic direction, ESP’s management foresees the need...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

To efficiently handle outbound call.To provide fast and timely solutions to all customer related problems.To ensure customer satisfaction by providing excellent Customer Services.To be constantly guided by company's service standards.Effectively manage large numbers of outbound callsHandle complaint, provide appropriate solutions and alternatives within the...

Make outbound calls to customers to promote our banking productsBuild up relationship with customerAnalyze Customer ProfileAchieve KPI set by companyProvide professionals information that the client requests. Candidate must possess at least SPM CertificateLanguage proficiency: English, Bahasa Malaysia。Excellent organizational and problem-solving...

**The Opportunity** Our partner, an Australian underwriting company with over 30 years of experience in specialized protection for residential investment properties, is looking for a **Customer Service Officer **to join the team in Kuala Lumpur! As the Customer Service Officer, you will be working collaboratively with and reporting to the Underwriting Team...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to...

Customer Service Officer (Nationwide) page is loaded Customer Service Officer (Nationwide) Apply locations Menara Affin, TRX Kuching Bintulu Johor Bahru Penang time type Full time posted on Posted 30+ Days Ago job requisition id JR101117 Create your future with Affin You too can make a difference. Join us at AFFIN, where the open minds meet and be...

**Full Job Description** **WE ARE EXPANDING!** We are currently looking for additional**:Customer Service Officer** Work Status: Full-time (RM 2500-3500/month) and Part Time (RM 12-16/hr) Work Locations: Kuala Lumpur **DUTIES & RESPONSIBILITIES**: - Provide professional customer support. - Maintaining a positive, empathetic, and professional attitude...