Online chat support assistant

3 weeks ago

Malacca, Melaka, Malaysia Kenanga Investment Bank Berhad Full time

Kenanga Investment Bank Berhad is seeking a dedicated and resourceful individual to join our team as an Online Chat Support Assistant in Malacca City, Melaka, MY.

This part-time entry-level position requires a minimum of 1 year of experience in customer service or a related field.

As an Online Chat Support Assistant, your responsibilities will include:

  • Providing timely and accurate responses to customer inquiries through online chat platforms
  • Resolving customer complaints and issues in a professional and efficient manner
  • Collaborating with team members to ensure a seamless customer service experience
  • Identifying opportunities for innovation and process improvement within the customer service department
  • Maintaining a high level of professionalism and customer service etiquette at all timesThe ideal candidate will possess the following personality traits: resourceful and dedicated. In addition, candidates must have strong teamwork and innovation skills to succeed in this role.

In return for your hard work and dedication, Kenanga Investment Bank Berhad offers a range of benefits including gym membership, travel opportunities, and disability insurance.

Our working environment fosters transparency and open dialogue for effective communication at all levels.

If you are interested in joining our team as an Online Chat Support Assistant, please submit your application by the deadline of May 8, 2024.

Kenanga Investment Bank Berhad is an equal opportunity employer and welcomes applications from all qualified individuals.

How to apply:
Apply on Grab Jobs and you will be notified if shortlisted for the job.

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