Contact Centre Consultant

JOB TITLE-POSITION : Call Agent, Inbound Call Centre, Consumer Contact Centre- Grade- U8.C/U9.C/C9.C- Location- Plaza Damansara & CIMB Hub & Menara CIMB- Reports To- Team Leader, Inbound Call Centre, Consumer Contact Centre- Other Reporting Relationships- NA- Subordinates- nil- Job Purpose- Entry level to junior experience hire responsible for receiving...

**JOB DESCRIPTION** **JOB TITLE** **POSITION : Call Agent, Inbound Call Centre, Consumer Contact Centre** **Grade **U8.C/U9.C/C9.C/G33 **Location **Plaza Damansara & Plaza Pantai **Reports To **Team Leader, Inbound Call Centre, Consumer Contact Centre **Other Reporting Relationships **NA **Subordinates **nil **Job Purpose **Entry level to junior experience...

Executive search firm, Monroe Consulting Group is recruiting on behalf of one of the leading multinational transportation, logistics, supply chain and storage company that is based from the UK. They're in search of dynamic leaders to join their force as a Global Business Centre Manager.Job Responsibilities:Assess and enhance inbound management control...

JOB TITLE- POSITION : Call Agent, Inbound Call Centre, Consumer Contact Centre- Grade- U8.C/U9.C/C9.C- Location- Plaza Damansara & CIMB Hub & Menara CIMB- Reports To- Team Leader, Inbound Call Centre, Consumer Contact Centre- Other Reporting Relationships- NA- Subordinates- nil- Job Purpose- Entry level to junior experience hire responsible for receiving...

JOB TITLE- POSITION : Call Agent, Inbound Call Centre, Consumer Contact Centre- Grade- U8.C/U9.C/C9.C- Location- Plaza Damansara & CIMB Hub & Menara CIMB- Reports To- Team Leader, Inbound Call Centre, Consumer Contact Centre- Other Reporting Relationships- NA- Subordinates- nil- Job Purpose- Entry level to junior experience hire responsible for receiving...

Apply for L2 Production Support Specialist Contact Centre Applications, Career Progress Consultants in Malaysia for 5 - 9 Year of Experience on

Apply for L2 Production Support Specialist Contact Centre Applications, Career Progress Consultants in Malaysia for 5 - 9 Year of Experience on

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation in APAC markets and enhance their CX with mission-critical cloud communication solutions. Toku combines local strategic...

Handle and resolve incoming calls (including product enquiries, service request, feedback & complaints) as per contact centre standard operating procedures and CIMB guidelines - Perform the required verification prior to proceeding with updating of customer’s information, fulfilling customer's requests or providing account information as requested by...

Key Responsibilities Resolve customer complaints/issue by following up with the required department and reverting back to customer on the outcome. Highlight IT / system related issues to the 2nd level team for further investigation. Attend to customer's request for manual crediting, stop payment, statement request, credit/debit advise, cheque details etc....

Key ResponsibilitiesPRIMARY ROLE: Resolve customer complaints/issue by following up with the required department and reverting back to customer on the outcome. Highlight IT / system related issues to the 2nd level team for further investigation. Attend to customer's request for manual crediting, stop payment, statement request, credit/debit advise, cheque...

**Global Business Centre Manager**: - **Sector**: Monroe Industrial - **Contact**: Shawin Kaur - **Client**: Monroe Consulting Group - **Location**: Malaysia - **Salary**: Negotiable - **Expiry Date**: 22 April 2024 - **Job Ref**: BBBH437070_1705994769 Executive search firm, Monroe Consulting Group is recruiting on behalf of one of the leading...

Established in 2005, LifeCare Diagnostic Medical Centre is Malaysia’s leading primary care and diagnostic medical preventive healthcare one-stop centre, focusing on medical investigations for pre-clinical detection of non-communicable diseases (ncds). Headquartered in Bangsar South, Kuala Lumpur, we are well-equipped and qualified ambulatory care medical...

Established in 2005, LifeCare Diagnostic Medical Centre is Malaysia's leading primary care and diagnostic medical preventive healthcare one-stop centre, focusing on medical investigations for pre-clinical detection of non-communicable diseases (ncds). Headquartered in Bangsar South, Kuala Lumpur, we are well-equipped and qualified ambulatory care medical...

Established in 2005, LifeCare Diagnostic Medical Centre is Malaysia's leading primary care and diagnostic medical preventive healthcare one-stop centre, focusing on medical investigations for pre-clinical detection of non-communicable diseases (ncds). Headquartered in Bangsar South, Kuala Lumpur, we are well-equipped and qualified ambulatory care medical...

Established in 2005, LifeCare Diagnostic Medical Centre is Malaysia's leading primary care and diagnostic medical preventive healthcare one-stop centre, focusing on medical investigations for pre-clinical detection of non-communicable diseases (ncds). Headquartered in Bangsar South, Kuala Lumpur, we are well-equipped and qualified ambulatory care medical...

Established in 2005, LifeCare Diagnostic Medical Centre is Malaysia’s leading primary care and diagnostic medical preventive healthcare one-stop centre, focusing on medical investigations for pre-clinical detection of non-communicable diseases (ncds). Headquartered in Bangsar South, Kuala Lumpur, we are well-equipped and qualified ambulatory care medical...

Benefit Gaji basic starting RM2000-RM3000 Training Allowance RM Hari sahaja) Insurance & Medical Claim Insentif disediakan Kwsp/perkeso Annual Cuti Tahunan 12 Day Kenaikan Gaji setiap tahun Peluang untuk kenaikan pangkat Penghargaan kakitangan, ganjaran kakitangan BONUS Tahunan yang menarik Referral Program Monthly Team bulding (Perayaan dan Festival)...

Benefit Gaji basic starting RM2000-RM3000 Training Allowance RM Hari sahaja) Insurance & Medical Claim Insentif disediakan Kwsp/perkeso Annual Cuti Tahunan 12 Day Kenaikan Gaji setiap tahun Peluang untuk kenaikan pangkat Penghargaan kakitangan, ganjaran kakitangan BONUS Tahunan yang menarik Referral Program Monthly Team bulding (Perayaan dan Festival)...

Benefit Gaji basic starting RM2000-RM3000 Training Allowance RM Hari sahaja) Insurance & Medical Claim Insentif disediakan Kwsp/perkeso Annual Cuti Tahunan 12 Day Kenaikan Gaji setiap tahun Peluang untuk kenaikan pangkat Penghargaan kakitangan, ganjaran kakitangan BONUS Tahunan yang menarik Referral Program Monthly Team bulding (Perayaan dan Festival)...