Club Manager
3 days ago
Believe Fitness is seeking a passionate and results-oriented Club Manager to oversee all aspects of our fitness facility. As a leader who embodies our core values of Drive, Humility, and Generosity, you will play a crucial role in creating an exceptional member experience and driving club success.
Responsibilities
Operations management
- Ensure the smooth and efficient operation of the club, including equipment maintenance, hygiene standards in locker rooms and showers, and adherence to safety regulations.
- Oversee staff scheduling, performance management, and training. Implement servant leadership principles to motivate, mentor, and develop team members.
- Manage club budgets, controlling expenses and maximising revenue through strategic initiatives.
Member engagement and retention
- Develop and execute marketing strategies such as free passes, trial memberships, and promotions to attract new members.
- Drive member satisfaction through personalised interactions, addressing concerns promptly, and exceeding expectations.
- Design and promote engaging fitness activities to meet member needs and contribute to club growth.
- Analyse club performance in terms of membership, revenue, and staff effectiveness.
- Develop strategies to increase sales and maintain financial stability.
- Stay informed about industry trends and implement best practices to enhance the club's competitive edge.
Qualifications
- Minimum 2-3 years of experience in a club management or related leadership role.
- Proven track record of success in achieving sales and revenue targets.
- Strong understanding of fitness industry trends and best practices.
- Excellent communication, interpersonal, and conflict resolution skills.
- Ability to lead by example and cultivate a positive and productive work environment.
- Proficient in Microsoft Office Suite and fitness club management software (preferred).
Please note: Conducting personal training sessions may not be a primary responsibility, but the ability to do so could be a valuable asset.
Note: This job description is a general outline and may be adjusted to fit the specific needs of the company.
Seniority levelMid-Senior level
Employment typeFull-time
Job functionOther
IndustriesWellness and Fitness Services
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