Fitness Facility Manager

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Believe Fitness Full time

Believe Fitness is a dynamic and rapidly growing fitness facility seeking a skilled and results-driven Club Manager to lead our team. As a leader who embodies our core values of Drive, Humility, and Generosity, you will play a critical role in creating an exceptional member experience and driving club success.

Key Responsibilities
  • Ensure the smooth operation of the facility, including equipment maintenance, hygiene standards, and adherence to safety regulations.
  • Oversee staff scheduling, performance management, and training, fostering a positive and productive work environment.
  • Manage budgets, controlling expenses and maximising revenue through strategic initiatives.

Member Engagement and Retention:

  • Develop and execute marketing strategies to attract new members, such as promotions and trial memberships.
  • Drive member satisfaction through personalised interactions, addressing concerns promptly, and exceeding expectations.
  • Analyse club performance in terms of membership, revenue, and staff effectiveness.
  • Stay informed about industry trends and implement best practices to enhance the club's competitive edge.

Qualifications

  • Minimum 2-3 years of experience in a club management or related leadership role.
  • Proven track record of success in achieving sales and revenue targets.
  • Strong understanding of fitness industry trends and best practices.
  • Excellent communication, interpersonal, and conflict resolution skills.


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