Anti - Fraud Surveillance Analyst
2 weeks ago
- Subject matter expert on fraud prevention and detection typologies.
- Investigate external and/or internal fraud escalation in a proper and timely manner.
- Analyze escalated cases to discover and bring down potential networks of fraudulent accounts.
- Work closely with law enforcement agencies, including timely filing of reports, blocking of accounts, and dissemination of intelligence.
- Identify new and emerging fraud patterns and anti-fraud typologies.
- Perform fraud analysis to enhance the fraud system rules and parameters.
- Conduct post-mortem and provide feedback on post-event to business units and stakeholders.
- Prepare investigation reports.
- Actively support the Group's Anti-Fraud strategy and functions.
- Work according to 24/7 shifts, including weekends and Public Holidays.
- Required to perform outbound calls to customers.
- University Degree or equivalent preferred.
- 3 to 4 years' experience in fraud surveillance and/or transaction monitoring.
- Strong knowledge of how fraud rules work and the key fraud indicators.
- Knowledge of consumer and/or corporate banking, with knowledge of various payment channels is an added advantage.
- Analytical and self-initiated to resolve issues, with demonstrated ability to understand and identify appropriate solutions and/or alternatives.
- Demonstrates success in working independently and within a team, with leadership potential apparent.
- Able to work under intense pressure.
- Proficient level of interpersonal and communication skills.
- Bilingual in English and Mandarin would be an added advantage.
Fresh Graduates are encouraged to apply.
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