Senior Customer Service Executive
5 days ago
We are seeking a dedicated (Senior) Customer Service Representative to provide logistical support and handle customer inquiries. You will be responsible for responding to customer concerns, managing complaints, and ensuring a positive service experience. The role includes both phone and online communication, with potential leadership opportunities for those with more experience. Shift duty is required.
What You Will Deliver
- Handle customer queries and logistics arrangements via phone and online platforms
- Resolve customer concerns and complaints with a positive and helpful attitude
- Maintain professional customer service, creating a great experience for customers
- Assist Team Leaders in senior positions
- Participate in shift-based work schedules
Who You Are
- Minimum of SPM or Diploma
- At least one year of customer service experience is preferred (Fresh graduates are welcome to apply)
- Strong communication skills, problem-solving ability, and work ethic
- Attention to detail and eagerness to learn
- Positive attitude and teamwork skills
- Proficiency in written and spoken Chinese (Cantonese and Mandarin) and English
- Senior roles will be considered for candidates with more experience
- Less experienced candidates can be considered for Customer Service Representative position
Associate
Employment typeFull-time
Job functionCustomer Service
IndustriesTechnology, Information and Internet and Transportation, Logistics, Supply Chain and Storage
#J-18808-Ljbffr-
Senior Executive, Treasury
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full timeThis job is for a Senior Executive in Treasury. You'll prepare cash flows, monitor the company's cash flow, and handle banking documentation. You might like this job because of the exposure to financial operations and significant responsibility.Full-Time1 week agoJob DescriptionPrepare cash flow and bank reconciliations.Ensure collection accounts are...
-
Customer Service Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Public Mutual Berhad Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Public Mutual BerhadHR Executive | Employee Relations & Hiring Talents at Public MutualJob Responsibilities:To handle Unit Trust Consultants' (UTCs') enquiries.Prompt resolution of UTCs' enquiries.Job Requirements:Degree / Diploma holders with 1 year working...
-
Senior/Executive Customer Service
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia KKday Full timePosition: Customer Service (Japanese Speaker)Location: Bangsar SouthAbout KKdayKKday is accelerating the world's transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing a one-stop platform to meet all travellers' needs.KKday has curated more than 300,000 unique...
-
Senior Executive
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full timeAre you a detail-oriented and organized individual with a passion for finance? Do you want to work for a reputable company that values customer satisfaction?About the JobWe are seeking a Senior Executive, Treasury to join our team at AEON Credit Service (M) Berhad. As a key member of our finance department, you will be responsible for managing cash flows,...
-
Customer Service Executive
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wealth Mastery Academy Full timeJoin to apply for the Customer Service Executive role at Wealth Mastery AcademyJob SummaryThe Customer Service Executive plays a crucial role in delivering exceptional customer support and ensuring that customers have a positive experience with the company. This position involves responding to customer inquiries, troubleshooting issues, and helping resolve...
-
Customer Service Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Dancom Group Full timeJoin Dancom Group as a Customer Service Executive (Front Desk) and be the face of our organisation to our valued customers. With a strong presence in Malaysia and a reputation for innovation and excellence, we are committed to delivering cutting-edge technology and exceptional customer service. If you are ready to embark on a career journey, we look forward...
-
Senior Executive, IT Audit
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full timeThis job is for a Senior Executive in IT Audit focusing on planning and conducting audits, developing recommendations, and monitoring improvement plans. You might like this job because it offers opportunities to work on diverse projects in a dynamic environment.Key ResponsibilitiesPlan and conduct IT audits in accordance with the approved annual audit...
-
Customer Service and Property Executive
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wing Tai Malaysia Property Management Sdn Bhd Full timeAbout the RoleWe are seeking a highly skilled and experienced property professional to join our team as a Senior Executive, Property Management & Customer Service.ResponsibilitiesProviding exceptional customer service to landlords and tenants, responding to their queries and resolving any issues promptly.Ensuring unit readiness for vacant possession,...
-
Customer Service
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MindPec Solutions Full timeNative Indonesia speaker with good Mandarin and English.About 90% voice in Indonesian & Mandarin + 10% chat/email in English.Requirements:At least Diploma with experienceGood English skills, and excellent in Mandarin and Indonesian speakingAble to read and write in Mandarin and IndonesianFamiliar with Oil and Gas industry is an added advantage.Seniority...
-
Senior Customer Service Lead
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia JAC Recruitment Full timeAbout the RoleThe Senior Customer Service Lead will be responsible for managing staff productivity, enhancing service quality, and ensuring proper recording and data accuracy for KPI reporting. You will also oversee improvement projects such as Order Automation, RPA, and Chat Bot implementation. If you have a passion for delivering exceptional customer...
-
IT Audit Senior Executive
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full timeJob DescriptionThis role involves planning and conducting IT audits, developing recommendations, and monitoring improvement plans. As a senior executive in IT audit, you will work on diverse projects in a dynamic environment.Audit Planning and ExecutionDevelop audit programs, prepare audit work documentation, and assist in the implementation of audit...
-
Customer Service Executive
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Language Talent Solutions Sdn Bhd Full timeDirect message the job poster from Language Talent Solutions Sdn BhdLanguage Talent Solutions (Malaysia, Vietnam, Indonesia, India and Thailand)Location: Kuala Lumpur; accessible by public transportWorking hours: 24/7 rotational shiftSalary: RM3,000 - RM3,800 (basic) + RM300 - RM450 (night shift allowance) + RM200 (fixed allowance after training...
-
Senior Data Scientist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full timeDo you have a passion for data analysis and a desire to work in a dynamic and fast-paced environment?As a Senior Data Scientist - Customer Service at Tbwa Chiat/Day Inc, you will be responsible for analyzing customer interactions and feedback to identify trends and suggest improvements.You will work closely with different teams to understand their data needs...
-
Customer Service Executive
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeAt Prudential Hong Kong Limited, we are seeking a highly motivated and customer-focused Customer Service Executive to join our team.Job Description:The successful candidate will be responsible for providing world-class customer service via telephone, managing customer expectations, and displaying ownership for customer requests.Deliver exceptional customer...
-
Executive Project Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Executive Recruiters Full timeBusiness Growth StrategistWe are seeking a highly skilled Business Growth Strategist to join our team as a Senior Corporate Development Manager. As a key member of our Executive Recruiters organization, you will play a critical role in driving business growth and expansion through strategic planning and project management.ResponsibilitiesDevelop and execute...
-
Senior Executive, Claims Support Services
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Generali Group Full timeSenior Executive, Claims Support Services (Helpdesk)Join to apply for the Senior Executive, Claims Support Services (Helpdesk) role at Generali MalaysiaResponsibilities:Handle incoming emails sent to claims mailboxAttend to first notification of loss and arrange for registrationReply to emails on claims enquiries timely and accuratelyForward emails to the...
-
Customer Service Executive
19 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full timeCustomer Service Executive (Based in Singapore, Open for Fresh Grad)Company Background:We are representing a multi-national workspace company in Singapore. Currently, as they are expanding, they are looking for a Customer Service Executive.Job Responsibilities:Deliver exceptional customer service: Welcome and assist the members, visitors, and guests.Manage...
-
Customer Service Executive
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeJob OverviewThe role of a Customer Service Executive at Prudential is to deliver world-class customer service via telephone, providing polite, professional and accurate responses. The incumbent will manage customer expectations, display ownership for customer requests, and liaise with appropriate departments to resolve issues.About the RoleDeliver...
-
Senior Customer Service Leader
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full timeWe are seeking a highly motivated Senior Customer Service Leader to join our team. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive customer satisfaction and loyalty.About the RoleThe successful candidate will have a strong track record of delivering results-driven initiatives that improve...
-
Customer Service Executive
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Dr Clear Aligners Group Full timeCustomer Service Executive (Treatment Coordinator)Posted 2 days ago • Closing 4 Jan 2025Good verbal and written communication skills in Bahasa Malaysia, Mandarin and English. Prefer Mandarin speaking candidates as Customer Service Executives will have to deal with Mandarin-speaking clients.Minimum 2 years of related working experiencePossess minimum...