Platform Solution Consultant

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid, and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions, and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Be part of our international team, apply today and join our award-winning Fortune 500 company

We currently have an opportunity for a Platform Solution Consultant to join our TSYS International Strategic Business Development team. You will be a pivotal part of the team, focused on planning and implementing PRIME strategic business development objectives. The team is based in the UK, Malaysia, India, and Cyprus. This role focuses on identifying and managing new strategic business opportunities, exploring new geographic markets, major segment initiatives, and forming key partnerships and alliances aligned with our long-range strategic plans.

What Part Will You Play?

The Platform Solution Consultant as part of the International Strategic Business Development team is an expert at managing high levels of complexity associated with new client implementations, new product/service launches, and/or third-party data conversions involving a wide range of systems and technologies whilst balancing risk to achieve program objectives. Crucially, the Platform Solution Consultant is particularly adept at building and sustaining strong client relationships up to and including C level, where they become a trusted partner, ensuring ongoing alignment and ultimately satisfaction with program outcomes.

Ensure that transformed cloud platform capabilities are a key enabler for growing incremental revenue in international markets. The key objective will be to drive Go To Market (GTM) development for growth, with a focus on supporting GTM Solution Capabilities for TSYS International Sales Regions.

Provide support to the International GTM team to increase market presence and client revenue growth through Solution Consulting to promote opportunities in Europe and AMEA:

• Provide input into the build of the Platform capabilities for direct and indirect GTM solutions for sales activities.

• Support the expansion of penetration in high growth markets.

• Support the development of partnerships that provide new channels to sell and deliver our products and services.

Support the commercialization of Cloud Solutions, by collaborating closely with Product, Technology, and Implementation teams. This collaboration will ensure that we fully leverage the advantages of a modernized cloud solution, optimizing its value across our operations.

Play a key role in expanding our international value chain, facilitate the selection and resale of partner products, and play a crucial role in broadening our value chain. Additionally, contribute to the development and launch of targeted sales campaigns, specifically designed for cloud-based products and support projects aligning with strategic modernization goals.

Be responsible for market penetration through ensuring that functional and non-functional requirements deliver incremental revenue. Support the sales process and the sales effectiveness drivers for new and existing solutions. Lead and foster cooperation and collaboration with other functions within the business to maximize efficiency to provide an integrated response to clients' needs.

Key responsibilities include:

• Platform Solutions Expertise: Provide comprehensive platform solutions and service knowledge for international products, assisting in all stages, from specification refinement to partial or complete ownership of platform solution design.

• Strategic Analysis and Solution Design: Conduct thorough analyses to ensure accuracy and propose alternative solutions. This includes feasibility studies and risk assessments to prioritize deliverables effectively.

• Client-Centric Strategy Development: Understand and integrate client needs into strategic plans that align with both TSYS and client requirements, ensuring solutions are tailored and relevant.

• Project and Implementation Oversight: Monitor high-level implementation project and business service plans, ensuring projects stay aligned with strategic objectives.

• Business Direction and Client Negotiations: Provide strategic business direction and assist in handling negotiations with clients to secure and finalize agreements. Ensure alignment of project objectives with business goals and client expectations.

• Collaboration and Leadership: Work closely with business, technical, operations, and end-user teams to develop desired solutions.

• System Requirements Review: Assess and validate system requirements to confirm they fulfill business needs, contributing to the overall integrity of the solution.

• Subject Matter Expertise: Serve as a Subject Matter Expert for complex projects, guiding teams through detailed requirement analyses and their impacts on customers and systems.

• Team Engagement and Problem Solving: Participate in client-facing and internal team meetings to determine effective solution approaches. Address and resolve complex issues, leveraging specialized knowledge and experience.

Essential requirements:

• Typically 8+ years relevant experience in the financial services industry (preferably payment systems industry) and/or IT industry.

• Educated to degree level in a relevant subject such as Computer Science, MIS, Business, or Finance.

• Experience and knowledge of application development methods and the software development lifecycle preferably with banking/payment applications.

• Demonstrated/proven ability to build relationships at different levels with a variety of stakeholders, up to and including C level.

• Experience of working in a dynamic and fast-paced environment.

Other requirements:

• Excellent spoken and written English communication skills.

• Strong ability to learn new technologies and positively handle situations/tasks of wide-ranging complexity and risk.

• Flexibility to travel as required (in the future).

• Flexibility to work unsociable hours with clients and teams in different time zones when required.

TSYS offers structured career development, supported by training that provides the opportunity to learn and develop.

In addition to a competitive salary, you'll have access to an excellent benefits package, including:

• Challenging, interesting work in a truly international environment.

• The opportunity to learn and develop from an experienced team. A mentoring program for all new joiners.

• A culture focused on people where every individual contributes and makes a difference. Well supported team and colleagues.

• Competitive salary and benefits packages.

• Flexible working (hybrid model – part from home, part from office).

• Strategic office location, 5 mins walk from Ampang Park LRT station or 8 mins walk from Persiaran KLCC MRT station.

To apply for this position, please visit our website www.globalpayments.com/about-us/careers and apply through the online system. All applications will be treated in the strictest confidence.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.