Human Resources Associate

6 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia The House Of Taste Sdn Bhd Full time

The HR Associate will be responsible for overseeing all HR functions, ensuring compliance with Standard Operating Procedures (SOPs), handling recruitment, training, and disciplinary actions, cross-checking HR payroll and reports, and generating HR analysis reports to support business decisions.

Key Responsibilities:

  1. Recruitment & Talent Acquisition
    • Manage end-to-end recruitment processes, including job postings, interviews, selection, and onboarding.
    • Ensure all hires meet company criteria and follow SOPs for hiring.
    • Conduct background checks, reference verifications, and employment documentation.
    • Track and manage manpower planning based on business needs.
  2. Training & Development
    • Develop and implement a structured one-year training program for employees.
    • Coordinate onboarding and training programs for new hires and existing employees.
    • Maintain training records and ensure SOP acknowledgments are tracked in the HR system.
    • Identify training needs and recommend skill development initiatives.
  3. HR Compliance & SOP Management
    • Ensure adherence to company policies, HR SOPs, and labor laws.
    • Regularly update and communicate HR SOPs, policies, and procedures.
    • Oversee staff acknowledgments of SOPs via the HR system.
    • Conduct periodic audits to ensure policy compliance.
  4. Payroll & HR Data Accuracy
    • Cross-check payroll for accuracy, including overtime, allowances, deductions, and compliance with regulations.
    • Handle HR reports related to attendance, leaves, and payroll discrepancies.
    • Monitor salary structure changes, employee benefits, and statutory contributions.
  5. Employee Relations & Disciplinary Actions
    • Handle employee grievances, disputes, and disciplinary actions per company policy.
    • Ensure proper documentation of warnings, performance improvement plans (PIP), and terminations.
    • Work closely with management to implement fair and effective disciplinary processes.
  6. HR Analysis & Reporting
    • Generate HR analysis reports, including turnover rate, absenteeism, training effectiveness, and payroll trends.
    • Provide insights and recommendations to management based on HR data.
    • Monitor KPI performance of employees and ensure timely performance reviews.
  7. Handling Employee Performance Effectively
    • Set Clear Expectations with KPIs – Define measurable monthly KPIs aligned with company goals and ensure employees understand their targets.
    • Conduct Regular Performance Reviews – Manage the structured periodic reviews (monthly, mid-year, year-end) to provide feedback, track progress, and address performance gaps.
    • Implement Accountability & Improvement Plans – Recognize high performers with incentives while placing underperformers on Performance Improvement Plans (PIP) with clear action steps.
  8. Other Duties
    • Assist in planning and executing special projects or ad-hoc tasks as needed.
    • Support other team members, departments, and business units when required.

Qualifications & Requirements:

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • At least 3-5 years of HR experience in a similar role, preferably in F&B or contract catering.
  • Strong knowledge of employment laws, payroll processing, and HR best practices.
  • Proficient in English, Bahasa Malayu, and Chinese languages.
  • Proficient in HR systems, Microsoft Excel, and HR reporting tools.
  • Excellent interpersonal, communication, and problem-solving skills.
  • Ability to multitask, work under pressure, and maintain confidentiality.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Human Resources

Industries

Food and Beverage Services

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