Senior User Experience Designer

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia SEEK Full time

Company Description

About SEEK

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK's presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia's Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp's Life at Work Awards 2023 in Malaysia.

Job Description

This Senior Product Designer will join the Indirect team of 2 Product Designers at SEEK to ensure our customers have access to the best possible job posting, apply and profile experiences.
The Indirect Product team is responsible for products used by hirers who access SEEK's employment marketplace using third-party applicant tracking systems, such as Workday, JobAdder and PageUp. Our hirers are the biggest Corporates, Recruiters and Government departments across Asia Pacific (APAC), so there is significant opportunity for growth.

In response to new strategic focus on the Indirect channel at SEEK and a roadmap full of exciting products, we're looking for an additional Senior Product Designer to own and drive best practice experience within third-party platform landscapes, advocate for users in business decisions, and influence design experience priorities for continuous uplift across our key Indirect initiatives.

Due to the nature of our products, we collaborate with teams and stakeholders from across the business, including a commercial team dedicated to managing our Partner relationships and integrations, to create innovative solutions for products through your expertise of user research, interaction and functional design, visual design, user validation methods.

You will also play a part in helping us shape out the new Indirect strategy to ensure we're properly equipped to evolve in response to the changing ATS landscape and realise our vision for the future Indirect user experience.

Key Responsibilities
  • Plans and scopes design initiatives aligned with product outcomes and timelines.
  • Shapes product direction and roadmap by understanding customer needs, platform capabilities, and industry trends.
  • Collaborates with product managers, engineers, and stakeholders to solve problems, balance trade-offs, and deliver impactful solutions aligned with user needs, business goals, and technical feasibility.
  • Leads end-to-end design efforts, including research, workshopping, prototyping, usability testing, and data analysis, to create innovative solutions for complex challenges.
  • Communicates and defends design decisions through compelling storytelling, ensuring alignment with company objectives.
  • Leverages and evolves the Design System for consistency across products, creating bespoke components and interaction patterns when necessary.
  • Designs inclusive solutions tailored to the cultural and linguistic diversity of the Asia-Pacific audience.
  • Keeps abreast of trends in recruitment, user experience, and design to drive innovation.
  • Investigates emerging technologies (e.g., AI, personalisation) to enhance platform functionality and user experience.
Qualifications

Essential Qualifications, Skills and Experience

  • 5+ years of experience in online or software product design, ideally at a marketplace or SaaS company.
  • Familiarity with APIs and designing within integration constraints.
  • Ability to define design plans and processes that ensure high-quality outputs within timeframes, balancing risks and trade-offs.
  • Skilled in leading design thinking techniques, especially workshop facilitation to guide scope and ideation.
  • Proficiency in planning and conducting user research, usability testing, and generating actionable insight reports.
  • Proven ability to transform customer insights into beautiful and effortless experiences.
  • Expertise in creating polished UI components, ensuring consistency with branding and accessibility standards.
  • Strong verbal and written communication and stakeholder management skills to articulate design decisions aligned with user insights and business goals.
  • Advanced proficiency in Figma as a primary design tool.

Other Qualifications, Skills and Experience

  • Familiarity with research and analytics tools like HotJar, Intercom, and Dovetail.
  • Knowledge of collaboration tools such as Jira, Confluence, and Miro.
  • Ability to align design decisions with both user and business goals.
  • Comfortable working in a fast-paced, iterative environment with shifting priorities.
Desired Values
  • Believed in aiming high to deliver world-class results and yet, not forgetting to care for others.
Additional Information
  • Support of flexible working, including a mix of office and work from home days depending on your role.
  • The opportunity to work from anywhere for up to 4 weeks per financial year.
  • Casual dress – every day.

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose-driven business that works with heart.

We know teams with diverse ideas, experiences, and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability, and life stages. If you have the skills, curiosity, and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.

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