Senior Executive or Supervisor of Tour operation
2 weeks ago
Position Title: Senior Executive or Supervisor of Tour Operation
Industry: Hotel / Hospitality
Job ID: 23593
Salary: 3500~5000 (RM)
Location: [Location Not Specified]
Job Responsibilities:
- Manage junior staff/team for domestic tour operations.
- Hotel and restaurant booking.
- Data entry for internal systems.
- Schedule management.
- Communicate with suppliers (Email, WhatsApp).
- Assist during domestic tours as necessary (peak season), supporting tour guides for large groups and hotel check-ins.
- Support the sales team.
- Handle customer inquiries escalated by junior staff.
- Report operations to the manager.
Requirements:
- Preferably a degree in Tourism/Hospitality.
- Japanese speaker, able to handle inquiries from Japanese clients.
- More than 2 years' experience in a senior operation or supervisor position.
- Good communication and writing skills in English and BM.
- Ability to multi-task.
- Flexible mindset.
- Leadership skills.
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