Tour Sales Executive
6 days ago
Posted 32 minutes ago
• Closing 5 Apr 2025
Fewer than 20 applicants. You still have a chance
Minimum Requirements- Achieve at least SPM education
- Fresh graduates are welcome to apply
- Able to speak in English and Mandarin
- Passion for travelling the world
- Strong Communication, Negotiation, and Interpersonal Skills
- Ability to lead and manage groups effectively
- Interested in learning in-depth knowledge of travel destinations, tour operations, and customer service principles
- Proficiency in using Microsoft Office and other relevant software
- Good Organizational and Time Management Skills
- Ability to work under pressure and meet sales targets
- Promote and sell all leisure travel packages, including tours, flights, accommodations, cruises, and other travel-related services
- Understand client needs, preferences, and budgets to tailor travel packages accordingly
- Provide expert advice on destinations, attractions, and travel options to maximize customer satisfaction
- Handle inquiries via walk-ins, phone calls, emails, and social media channels
- Follow up on leads and maintain strong relationships with clients to drive repeat business
- Lead and guide groups on tours, ensuring a positive and enjoyable experience for all participants
- Provide in-depth information on destinations, attractions, and activities during the tour
- Handle any issues or emergencies that arise during the tour, ensuring the safety and well-being of all participants
- Manage group dynamics and ensure adherence to the itinerary and schedule
- Address client inquiries and provide information about tour packages and services
- Handle client complaints and issues with professionalism and ensure prompt resolution
- Ensure all customer interactions are handled with a high level of service and professionalism
- Prepare sales reports, tour summaries, and other relevant documentation as required
- Maintain accurate records of sales activities, client interactions, and tour details
- Combination of office work and travel, including leading tours when necessary
- Requires flexibility to manage multiple tasks and priorities
- May involve extended hours and weekend work, depending on tour schedules and business needs
- EPF/SOCSO
- Medical Leave
- Medical and Insurance Benefit
- Dental & Optical Benefit
- Training Provided
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