Marketing and Sales Operations Director

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Holiday Tours Full time
Leadership Opportunity

Holiday Tours is seeking a Marketing and Sales Operations Director to lead the development and implementation of strategic plans to drive revenue growth and customer satisfaction.

As a key member of our leadership group, you will be responsible for overseeing the execution of marketing and sales initiatives, analyzing customer behavior, and developing targeted marketing campaigns to enhance customer satisfaction and retention.

  • Key Responsibilities:
  • Strategic Planning: Develop and execute strategic plans to drive revenue growth and customer satisfaction.
  • Marketing Strategy Development: Develop and implement marketing strategies to drive customer engagement and loyalty.
  • System Management: Ensure the CRM system supports an effective sales funnel and efficient processes.

Requirements:

  • Bachelor's degree in marketing, business administration, or CRM.
  • Minimum 5 years of experience in customer relationship management.
  • In-depth knowledge of CRM systems and technologies.


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