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Operations Coordinator

4 weeks ago

Ampang Jaya Municipal Council, Malaysia Solace Asia Full time

We are seeking an organized and compassionate Operations Coordinator to join our team at a leading residential addiction treatment facility. This role is crucial to ensuring smooth day-to-day operations, supporting clinical staff, and providing a high standard of care for our residents.

Key Responsibilities:

  1. Oversee the daily operations of the facility, including maintenance and upkeep, safety, and compliance with regulatory requirements
  2. Manage inventory, supplies, and equipment for clinical and residential needs
  3. Oversee the coordination and scheduling of operational staff at the facility
  4. Liaise with clinical and support staff, clients and their families, as well as professionals from external organizations, to ensure effective communication and efficient coordination
  5. Coordinate patient intake, scheduling, and discharges
  6. Maintain and update records related to admissions and client information
  7. Oversee the implementation and enforcement of operational policies and standard operating procedures of the facility
  8. Monitor and evaluate operational processes to ensure high standards of care and service delivery
  9. Assist in budgeting and financial planning for operational expenses, ensuring cost-effective operations
  10. Assist in the recruitment and onboarding process for new employees
  11. Assist in implementing HR policies and procedures
  12. Support administrative functions such as billing, documentation, and reporting, including preparing operational reports for senior management

Requirements/Qualifications:

  1. Bachelor's degree in business administration, healthcare management, or related field (preferred)
  2. Experience in operations or administrative roles, preferably in healthcare or addiction treatment
  3. Strong organizational, financial management, and multitasking skills
  4. Knowledge of addiction treatment and mental health services (preferred)
  5. Strong proficiency in budget management, financial reporting, and Microsoft Excel
  6. Excellent communication and interpersonal abilities
  7. Ability to work in a fast-paced, dynamic environment
  8. Proficiency in Microsoft Office Suite and facility management software

Work schedule:

  1. Full-time
  2. Monday – Friday, 9.00 am – 5.00 pm (with occasional weekends as needed)

Expected salary range: RM2500 – 4000

To apply, kindly send your resume to anna@solaceasia.org

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