Account Executive

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Ogilvy Full time
About Ogilvy

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.

Account Management, Project Co-Ordination & Execution (70%)
  1. Generate project pricing and critical path.
  2. Maintain relationships with individuals (project owners) within client organization.
  3. Support various clients/departments dependent on revenue size and project complexity.
  4. Assure flawless execution of client projects, prioritize resources, and keep Account Management team and other groups informed of progress and changes.
  5. Confident interacting with executive teams.
  6. Manage customer satisfaction evaluation process and achieve 90% satisfaction rating.
  7. Monitor competitive activity and generate report on a regular basis to be shared with account management team members.
  8. Adhere to company guidelines, such as timely completion of performance reviews and time sheets, accurate revenue forecasts, and achieving average utilization of 95% or better.
  9. Ensure that reporting and operation procedures of account management are efficient and evolving to address changing client and management needs (e.g., contact reporting, status and revenue reports, etc.).
Document Ownership (20%)
  1. Support creation of Scope of Work and support generation of cost estimates.
  2. Create concise written documentation for project deliverables.
  3. Ensure timely documentation of contact report (within 48 hours of meeting).
  4. Ensure timely updating of WIP reports.
Domain Expert (10%)
  1. Develop a good understanding of client competitive environment.
  2. Expand knowledge of additional software and new technologies as they develop, where applicable, and keep abreast of industry/category best practices.
How We'll Support You

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We'll empower you with the tools you'll need to succeed. We'll give you the autonomy to seek out new paths and better ways of doing things. We'll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we'll provide opportunities for you to do work of which you'll be proud, with people you'll be proud to call your teammates.


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