Manager, Digital Solutions

3 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia GREAT EASTERN Full time

As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurers for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement – from the way we treat every customer relationship with honesty and transparency, to our proactive approach of delivering the best possible solutions in both life and general insurance.

Integrity, Initiative, and Involvement guide us. It is what makes us do the right thing, take the lead, and choose 'we' over 'me'. Our mission is to make life great for our customers because we understand what matters most to them, and we know how to help them protect it.

If you are looking to grow in an enriching career filled with opportunities and potential, we are seeking an experienced professional to join our team as Manager, Digital Solutions.

Job Summary:

We are seeking a talented and innovative Digital Solutions Manager to join GEGM Operations and Technology Department. The Digital Solutions Manager will play a pivotal role in driving digital transformation initiatives, leveraging technology to enhance customer experience, streamline operations, and improve business efficiency.

Job Description:

  • Digital Strategy: Develop and execute a comprehensive digital strategy aligned with the company's business objectives, incorporating emerging technologies and industry best practices.
  • Solution Design: Collaborate with cross-functional teams to design and oversee the implementation of digital solutions that enhance customer engagement, streamline internal processes, and drive operational efficiency.
  • Technology Evaluation: Stay up to date with the latest advancements in technology, particularly those relevant to the insurance industry.
  • Project Management: Lead digital transformation projects, from inception to delivery, ensuring on-time and on-budget execution.
  • Data Analytics: Utilize data analytics and insights to make informed decisions, optimize processes, and identify areas for improvement in digital solutions.
  • Vendor Management: Manage relationships with technology vendors and third-party partners, ensuring the delivery of quality solutions and services.
  • Cybersecurity and Compliance: Implement robust cybersecurity measures to protect digital assets and customer data. Ensure digital solutions adhere to industry regulations and internal compliance standards.
  • Team Leadership: Build and lead a high-performing team of digital experts, fostering a culture of innovation and continuous improvement.
  • Reporting and Communication: Regularly report progress, key performance indicators, and digital strategy updates to senior management and stakeholders.
  • Risk Management: Identify and mitigate risks associated with digital initiatives, proactively addressing potential challenges to project success.

The Person:

  • Degree Holder in Computer Science, Information Technology, or a related field.
  • Minimum 3 - 5 years proven experience in digital transformation, digital strategy development, and project management, preferably in the financial services industry.
  • Strong knowledge of emerging technologies, including General Insurance related systems and operational processes.
  • Sharp conflict management and problem-solving skills.
  • High level of integrity, accountability, and teamwork.
  • Takes initiative to improve current processes and is adaptable to embrace new changes.
  • Certification in relevant technologies or project management (e.g., PMP, Scrum) is an advantage.

Location: GEGM HQ

Entity: Great Eastern General Malaysia

Employment Type: Permanent

Great Eastern Malaysia is committed to Equal Employment Opportunity, and all qualified applicants shall receive fair and equal consideration for employment.

#J-18808-Ljbffr

  • Kuala Lumpur, Kuala Lumpur, Malaysia VIDA Digital Identity Full time

    Our MissionWe enable trust through our digital identity solutions, and our work has serious implications. To tackle this challenge, we need a team of skilled professionals who can collaborate effectively across departments.Your RoleYou will serve as the primary point of contact for our enterprise customers, building strong relationships and providing...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AIA Digital+ Full time

    AIA Digital+ is a technology innovation hub dedicated to powering AIA's digital transformation. Our team serves as the Group-led Technology, Digital & Analytics hub.Key Responsibilities:Support L2 day-to-day operations, addressing tickets, incidents and support requests related to Workday and HR applications.Perform system configuration and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Eagle Digital Full time

    About the RoleWe're looking for a seasoned WordPress developer to join our team at Eagle Digital. As a key member of our digital solutions team, you'll be responsible for building, maintaining, and optimizing websites that drive business results.Your expertise in WordPress, Elementor, and other web development tools will enable you to create high-converting...


  • Kuala Lumpur, Kuala Lumpur, Malaysia VIDA Digital Identity Full time

    About UsVIDA Digital Identity is a pioneering company working to create a frictionless digital identity system. We aim to provide everyone on the planet with a legal identity by 2030, aligning with the United Nations (UN) and World Bank ID4D initiatives.Job DescriptionWe are seeking an experienced Enterprise Sales Manager to join our team. As the primary...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prysmian Group Full time

    The Digital Solutions Manager will be responsible for driving digital innovation across Prysmian Group's APAC region. This includes analyzing existing manufacturing processes to identify opportunities for improvement and developing tailored IT solutions.Key Responsibilities:Analyze existing manufacturing processes to identify opportunities for digital...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Omni Digital Pte Ltd Full time

    About the RoleThis sales position is designed for individuals who are passionate about digital marketing and have a strong background in selling cutting-edge solutions to e-commerce brands remotely from Singapore.Key Responsibilities:Lead Generation & Sales: Work with inbound leads provided by the company and perform outbound email and LinkedIn outreach to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AIA Digital+ Full time

    About the JobThis senior-level position plays a pivotal role in shaping the IT service management landscape at AIA Digital+. The successful candidate will be responsible for leading and managing the Change Management process, ensuring all changes are properly assessed, authorized, and implemented with minimal disruption to services. Key responsibilities...

  • Digital Manager

    3 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Loki Digital Sdn Bhd Full time

    This job is for a Digital Manager in Kuala Lumpur supporting LOKi's regional clients. You might like this job because you will lead key accounts, manage projects, create communication strategies, and drive digital growth for brands.Full-TimeJob DescriptionThe digital manager acts to serve the client in all digital management matters - this includes working...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Heroes of Digital Full time

    About UsHeroes of Digital is a regional leader in the marketing and advertising industry, boasting its own proprietary marketing technology. We've established ourselves as the unrivalled growth partner for integrated digital marketing solutions driven by innovation and technology.Job DescriptionWe're seeking an experienced SEO Account Manager to join our...


  • Kuala Lumpur, Kuala Lumpur, Malaysia VIDA Digital Identity Full time

    About Us:We are VIDA Digital Identity, a pioneering company working towards creating a frictionless digital identity system. Our mission is to enable trust, and we take pride in being a highly driven bunch of people solving this problem for our own reasons.What We Do:Create a digital identity system available anywhere, for everyoneAlign with the United...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Orius Digital Full time

    Orius Digital is seeking a highly skilled Digital Marketing Specialist to join our team. As an integral part of our marketing department, you will be responsible for managing client relationships, developing and executing digital marketing campaigns, and ensuring seamless project delivery.About the Role:Develop and implement comprehensive digital marketing...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AIA Digital+ Full time

    AIA Digital+ is a leading digital company in the financial industry, and we are seeking a highly skilled Senior Manager, Cloud Application Delivery Manager to join our team.About the JobThis role is a key member of our cloud technology team, responsible for designing and delivering cloud-based solutions that meet business objectives.The ideal candidate will...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Executive Recruiters Full time

    About the PositionThe Digital Solutions Implementer will play a key role in delivering total solutions to customers by implementing and deploying digital solutions. This role requires strong technical knowledge, excellent communication skills, and the ability to work closely with account managers.Key ResponsibilitiesImplement and deploy digital solutions to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Ethereal Digital Full time

    Ethereal Digital is a leading software development company based in Kuala Lumpur. We specialize in providing software solutions and CRM & CMS services to businesses in various industries, including banking, finance, insurance, and telco. Our team of experienced professionals works closely with clients to deliver innovative and reliable solutions tailored to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AIA Digital+ Full time

    About AIA Digital+:AIA Digital+ is a leading provider of innovative digital solutions to the financial services industry. We are committed to delivering high-quality solutions that meet the evolving needs of our customers.We are seeking a talented SAP MM/ARIBA professional to join our team. The successful candidate will have a strong background in SAP MM and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia LION Digital Full time

    Company OverviewLion Digital is an award-winning, digital agency operating in Asia. We deliver impact to our clients' businesses with an integrated, data-driven and strategically led approach to digital marketing.We have offices in Kuala Lumpur, Singapore, and Jakarta, and over 100 digital experts. Our prestigious and growing portfolio of clients showcases...


  • Kuala Lumpur, Kuala Lumpur, Malaysia IH Digital Full time

    Digital Content Creation OpportunityIH Digital is seeking an experienced content creator to join their team. As a content manager, you will be responsible for developing and implementing content strategies that drive engagement and conversions.Main Responsibilities:Manage the creation and publication of high-quality content across multiple channels.Develop...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AIA Digital+ Full time

    We are seeking a highly skilled Digital Transformation Expert to join our team. The ideal candidate will possess excellent analytical and problem-solving skills, with the ability to identify and capture business goals and provide solutions to clients.Responsibilities:The successful candidate will be responsible for:Capturing and structuring use...


  • Kuala Lumpur, Kuala Lumpur, Malaysia GREAT EASTERN Full time

    GREAT EASTERN is a LIFE company that has been serving customers for over a century. We pride ourselves on building trust with our customers through our Integrity, Initiative, and Involvement values.We are seeking an experienced professional to join our team as a Digital Solutions Strategist. The ideal candidate will have a strong background in digital...


  • Kuala Lumpur, Kuala Lumpur, Malaysia VIDA Digital Identity Full time

    About VIDA Digital IdentityWe are creating a frictionless digital identity system, available anywhere, for everyone. Our mission is to enable trust and we work hard to achieve audacious goals. The problem of 1 billion people unable to securely prove their identity is unacceptable and needs to change. We believe in a world where every individual has access to...