Customer Service

4 days ago


Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time
Customer Service - Mandarin Speaker (Tobacco Manufacturer Project) Asap

Candidate must possess at least a SPM or Diploma and above.

  • Analytical skills
  • Ethical standards
  • Knowledge about types of contents on social sites and e-commerce sites
  • Working hours: Mon-Fri 9am-10pm (9 hours), Sat-Sun 9am-6pm; 5 working days with 2 days off.
  • Working Location: George Town, Penang.
  • Support customers to place online orders with the client.
  • Provide timely support to customers through available communication channels (inbound phone calls and email).
  • Process payments and confidential client information accurately, safeguarding customers' personal and financial data at all times.
  • Proactively support customers to mitigate the risk of damage to the client's brand and customer loyalty.
  • Identify and escalate priority issues through appropriate channels as necessary.
  • Medical and Insurance Coverage.
  • EPF, Socso, EIS, etc.
  • Medical Leave.
  • World-Class Training provided (Soft skills, system, SOP, and product knowledge).

Additional Benefits:

  • 5 Working Days
  • Staff Activities
  • Training Provided
  • Allowance Provided

Key Skills:

  • Excellent Communication Skills
  • Problem-Solving Skills
  • Customer Relationship Management

Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

#J-18808-Ljbffr

  • Penang, Malaysia Azonic Automation & System Technology Sdn Bhd Full time

    **Responsibilities**: - Optimise customer service experience, create engaged customers and facilitate organic growth. - Take ownership of customers issues and follow problems through to resolution. - Establish a clear mission and initiate strategies focused towards that mission. - Set-up service procedures, policies and standards. - Keep accurate records...


  • Penang, Malaysia Design Village Penang Full time

    Job OverviewThe Customer Relations Specialist is responsible for providing exceptional customer service and support to ensure a positive shopping experience at Design Village Penang. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesCustomer Service: Provide timely and...


  • Penang, Malaysia TTM Technologies - North America Full time

    TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer About TTM TTM Technologies, Inc. is a leading global manufacturer of technology solutions including engineered systems, radio frequency (“RF”) components and RF microwave/microelectronic assemblies, and quick-turn and technologically...


  • Penang, Malaysia AEON Credit Service (M) Berhad Full time

    Job Responsibilities: - To achieve the monthly and yearly sales target as assigned by the management. - To execute marketing activities as directed by CSU Unit Head/ management. - To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies. Job Requirements: - Bachelor's Degree in...


  • Penang, Malaysia TIME's group Full time

    At TIME's group, we are seeking a highly skilled and dedicated Customer Support Officer to join our team. As a key member of our customer service department, you will be responsible for handling and resolving customer inquiries and requests in a timely and professional manner.The successful candidate will have excellent communication skills, both written and...


  • Penang, Malaysia Arrow Electronics Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Arrow Electronics.About the RoleThis position involves providing exceptional customer service and sales support to both internal and external customers.You will be responsible for handling complex discrepancies, interfacing directly with customers, and recommending...


  • Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team. As a key member of our insurance call center, you will be responsible for providing exceptional customer service and support to our clients.The ideal candidate will possess excellent communication skills, both written and verbal, and be fluent in Cantonese...


  • Penang, Malaysia Celestica Inc. Full time

    About the RoleCelestica Inc. is looking for a talented Customer Service Associate to join our team.In this role, you will be responsible for providing top-notch customer support, resolving complex issues, and collaborating with internal teams to drive process improvements.If you're passionate about delivering exceptional customer experiences and have a keen...


  • Penang, Malaysia AFFIN Group Full time

    Create your future with Affin You too can make a difference.Join us at AFFIN, where open minds meet and are inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry – you can make a difference too.Job PurposeAssist in managing daily branch operational activity, monitoring compliance, and regulatory...


  • Penang, Malaysia Arrow Electronics Full time

    PositionCustomer Service OfficerJob DescriptionWhat You'll Be DoingProvide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex...


  • Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    Fewer than 10 applicants, your chances are good. Agensi Pekerjaan JobScoper Sdn. Bhd. is seeking a highly skilled and motivated individual to fill the role of Cantonese Customer Service Specialist.Job RequirementsAble to read/write in English and Mandarin.Spoken Cantonese is a MUST.Good attitude and team spirit.Provide accurate, efficient, and quality...


  • Penang, Malaysia Vishay Intertechnology, Inc. Full time

    About UsVishay Intertechnology, Inc. is a leading provider of discrete semiconductors and passive electronic components. Our products are essential to innovative designs in various markets including automotive, industrial, computing, consumer, telecommunications, military, aerospace, and medical.We help the world's most in-demand technologies come to life by...


  • Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    Job OverviewAgensi Pekerjaan JobScoper Sdn. Bhd. is seeking a highly skilled Mandarin Customer Support Executive to join our team in Georgetown.Job DescriptionThis role involves providing exceptional customer service and support to clients, primarily in the Mandarin language. The successful candidate will be responsible for handling customer inquiries,...


  • Penang, Malaysia Citi Full time

    The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...

  • Customer Service

    6 hours ago


    Penang, Malaysia AGENSI PEKERJAAN LHC SDN BHD Full time

    Recruitment agency, Expatriate permit specialist service, transportation, foreign workers quota service, labour worker advisor, local worker advisor, job matchmaker, matching jobs services, management level staff recruitment, General employment recruitment and related to employment opportunities for all sector and services. Diploma / Advanced Diploma /...


  • Penang Island, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Mandarin- We are hiring a Mandarin customer service representative to manage customer queries and complaints. - Key...


  • Penang, Malaysia Plaza Premium Lounge Malaysia Sdn Bhd Full time

    . DIPLOMA/ADVANCE DIPLOMA/HIGHER GRADUATE DIPLOMA/DVM/DKM LEVEL 4 AND LEVEL 5 Hotel management. Minimum 1year experience - To render warm welcome to all guests, and render assistance to guests, and promoting our services (if applicable). Greet and receive guests, collect payment and to bid farewell to guests/passengers at the front reception counter. - To...


  • Penang, Malaysia Ninja Van Full time

    Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...


  • Penang, Malaysia Talent Recruit Full time

    Talent Recruit is seeking a highly motivated Support Services Manager to join our team. As a Support Services Manager, you will be responsible for providing exceptional customer service and support to our clients. Key responsibilities include:Proactively managing domestic inventory, procedures, and processes for one of our key customersMaintaining inventory...


  • Penang, Malaysia SEMANGAT JAYA SETIA SDN BHD Full time

    Hiring Office Customer Service Location : KL-PETALING JAYA Working hours need to be able to work with morning, noon and night. 9AM - 530PM 1130AM-8PM 4PM-1230PMDress Casual ComfortableOffer EPF & Socso & EIS ❌ No need to call ❌ No need to go out ❌ Not Insurance, Real Estate & MLM ❌ Not a side hustle Wholesale & Trade of Electrical Products SPM / O...