Managing Consultant, Advisors

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Mastercard, Inc. Full time
Managing Consultant, Advisors & Consulting Services, Marketing

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary
Managing Consultant, Advisors & Consulting Services, Marketing

Overview
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.

The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.

Roles and Responsibilities

Client Impact
Manage deliverable development and multiple workstreams on projects across a range of industries and problem statements.
Contribute to the development of marketing strategies and campaigns for large regional and global clients by working with technology and data.
Manage working relationship with client managers, and act as trusted and reliable partner.

Team Collaboration & Culture
Develop sound business recommendations and deliver effective client presentations.
Plan, organize, and structure own work and that of junior project delivery consultants to generate marketing strategies and insights, and prepare presentations.
Lead team and external meetings, and lead or co-lead project management.
Collaborate with internal Mastercard stakeholders including Product and Business Development to build the firm's intellectual capital and solution development.
Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants.

Qualifications

Basic qualifications
Undergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields: marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities/campaigns, media management and planning, direct response marketing.
Experience managing tasks or workstreams in a collaborative team environment with third parties.
Experience managing clients or internal stakeholders, and vendors.
Advanced Word, Excel, and PowerPoint skills.
Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment.
Ability to communicate effectively in English.
Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs.

Preferred qualifications
Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management.
Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors.
Experience with data visualization tools (e.g., Tableau, Power BI).
Experience developing and implementing solutions and measuring impact on clients' business.
Experience managing tasks or workstreams in a collaborative team environment with third parties.
Experience coaching junior delivery consultants.
Relevant industry expertise and/or experience in product, sales, or marketing technology.
MBA or master's degree with specialization in marketing or digital (not required).

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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