Japanese Speaker

2 weeks ago


Bayan Lepas, Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time
Japanese Speaker (Social Media Industry) - Customer Success Specialist
  • Education Background: Fresh graduates are welcome.
  • Customer service experience is preferred but not essential.
  • Must be fluent in English & Japanese (Able to speak, write and read). Japanese language is a MUST.
  • Must be willing to relocate to the Penang Area.
Responsibilities
  • Customer Support: Provide prompt, accurate, and friendly responses to customer inquiries via email, chat, and phone in Japanese and English. Troubleshoot technical issues with accounts, orders, or payments and guide customers through resolutions.
  • Order and Account Management: Investigate and address complaints about defective or delayed items, ensuring a satisfactory resolution.
  • Escalation Handling: Handle complex or escalated issues with professionalism and empathy, providing effective solutions.
  • Compliance and Quality: Ensure all customer interactions adhere to E-Commerce's policies, guidelines, and data privacy standards.
Benefits
  • Housing RM6XX (EP Holder - Japanese Only)
  • Sick leave & Annual leave
  • EPF & SOCSO (Malaysian)
  • Training provided.
  • 5 Working Days

FAQ: Let's ask the employer questions.

Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, report this job ad.

#J-18808-Ljbffr

  • Bayan Lepas, Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    About UsAt Agensi Pekerjaan JobScoper Sdn. Bhd., we value exceptional customer service and strive to deliver world-class support to our clients. As a key member of our team, you will have the opportunity to work with a dynamic group of professionals who share your passion for delivering outstanding results.Job SummaryWe are seeking a highly skilled Japanese...


  • Bayan Lepas, Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    About Our TeamOur team at Agensi Pekerjaan JobScoper Sdn. Bhd. is passionate about delivering exceptional customer service and building strong relationships with our clients and candidates. We believe in fostering a culture of innovation, collaboration, and continuous learning, where everyone has the opportunity to grow and thrive.Job SummaryWe are seeking a...


  • Bayan Lepas, Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    Agensi Pekerjaan JobScoper Sdn. Bhd.We are seeking a skilled Japanese Speaker to join our team as a Customer Success Specialist in the Social Media Industry. The ideal candidate will be fluent in English and Japanese, with excellent communication skills to provide top-notch customer support.ResponsibilitiesProvide prompt and accurate responses to customer...


  • Bayan Lepas, Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    About Our CompanyAgensi Pekerjaan JobScoper Sdn. Bhd. is a leading provider of innovative recruitment solutions, dedicated to connecting talented individuals with exciting career opportunities. Our team is passionate about delivering exceptional service and building lasting relationships with our clients and candidates.Job DescriptionWe are seeking an...


  • Bayan Lepas, Malaysia growthfn Full time

    The Customer Success Specialist - Japanese Speaker is responsible for managing and enhancing the customer experience for Japanese-speaking clients. This role involves building strong relationships with customers, ensuring their satisfaction and success with the company's products or services, and addressing any issues or concerns they may have. The...

  • Japanese Speaker

    1 week ago


    Bayan Lepas, Malaysia IT Business Solutions Sdn Bhd Full time

    Customer Service Advisor (General) - **Provide customers' support through voice & non-voice channels.**: - **Response to customers' inquiries and questions based on knowledge acquired.**: - **Handle upset customers' inquiries positively and professionally.**: - **Demonstrates effective writing skills**: - **Response effectively in moderate stressful...

  • Content Moderator

    1 week ago


    Bayan Lepas, Malaysia Teleperformance Full time

    Overview: - Identify and escalate priority issues through proper channels when necessary - Follow up with customers to ensure their technical issues are resolved - Work with other team members in identifying better ways in providing better customer support - Meet all key performance indicators set by the company and client Adhere to the policies set by the...


  • Bayan Baru, Malaysia KAALI HR SDN BHD Full time

    We are now hiring for Japanese Content Analyst Location: Penang **Salary**: RM 4500 to RM 6000 (fresh graduate/ no working experience are welcome to apply) Training will be provided **Job Requirement** - Preferrable high proficiency in Japanese language with (JLPT) N1 to N3 (open for native and non native speaker - Good in computer skills, knowledge in...


  • Bayan Lepas, Malaysia Reeracoen Malaysia Full time

    **Job Function**: Sales(Corporate) - ** Industry**: Manufacturing(Chemicals/Materials) - ** Job Description**: Main Roles: 1. Support the CEO with special tasks, follow up on assigned strategic projects, and coordinating with plants/functional teams on CEO requests & instructions 2. Understand CEO priorities & agenda to stay aligned and support the CEO to...

  • Production Control

    2 weeks ago


    Bayan Lepas, Malaysia Reeracoen Malaysia Full time

    **Job Function**: Process Engineer, Production Management - ** Industry**: - ** Job Description**: To prepare Assembly Line production planning To prepare all the parts needed for production to avoid line down To be main coordinator to achieve departmental delivery target To liaise with other related departments to complete the whole production processes to...


  • Bayan Lepas, Malaysia Reeracoen Malaysia Full time

    **Job Function**: Purchase/Procurement - ** Industry**: - ** Job Description**: - Delivery date management, delivery negotiations, in-house adjustment - Cost reduction negotiations - Order management - Price assessment - Review of supplier evaluation results - Purchase performance totaling and verification - ** Requirement**: Willing to be purchase...


  • Bayan Lepas, Malaysia Motorola Solutions Full time

    **Company Overview**: At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that...


  • Bayan Lepas, Malaysia Motorola Solutions Full time

    **Company Overview**: At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across...


  • Bayan Lepas, Malaysia Reeracoen Malaysia Full time

    **Job Function**: Custmer support/service, Sales(Corporate) - ** Industry**: Manufacturing(Electronics/Semiconductors) - ** Job Description**: - Assist customer on repeat sales inquiry - Prepare quotation and process purchase orders - Liaise with Sales PIC, Customer Service and Shipping Team in Japan on customer’s order and shipping delivery...


  • Bayan Lepas, Malaysia IT Business Solutions Sdn Bhd Full time

    Customer Service Advisor (General) - **Provide customers' support through voice & non-voice channels.**: - **Response to customers' inquiries and questions based on knowledge acquired.**: - **Handle upset customers' inquiries positively and professionally.**: - **Demonstrates effective writing skills**: - **Response effectively in moderate stressful...