Technical Support Executive
4 days ago
This job is perfect for those who enjoy robotics and education You might like this job because it involves developing LEGO Education content, helping customers with technical issues, and facilitating workshops.
RM 2500 - RM 3500
Sasbadi Learning Solutions Sdn. Bhd. (a wholly owned subsidiary of Sasbadi Holding Berhad)
We are seeking well-mannered, positive, pleasant, and highly motivated individuals for an exciting and dynamic position. This role involves developing robotics educational content and materials for various age groups and skill levels, conducting research on robotics educational products, and facilitating workshops for a unique brand of product: LEGO Education
Responsibilities:
- Interact with customers via various communication channels, such as phone, email, chat, or in-person, to understand and identify technical issues.
- Develop and maintain in-depth knowledge of the products or services offered by the company.
- Provide guidance and training to customers on how to use the product, which may involve creating training slides, tutorials, or FAQs.
- Collaborate with other members of the sales and technical support team to resolve issues and improve the overall customer experience.
Requirements:
- Loves Education
- Loves LEGO
- Possess at least a diploma in engineering (electrical & electronic, mechanical, mechatronic, computer science) or equivalent
- Understanding of common programming languages used in robotics education
- Understanding of common educational principles and practices in STEM
- Verbal and written communication skills to convey complex technical concepts in an understandable manner
- Willingness to travel
- Working Location: Northern region of peninsular Malaysia.
Software Engineering
Robotics
Technical Support
Communication
Company BenefitsMedical Claim: We concern about our staff a lot, and that's why we provide panel clinic and a certain amount of medical claims for staff.
Friendly Working Environment: We always treat each other like we are one family, creating the most comfortable work environment for everyone.
Company Events: We celebrate important festivals and love to enhance the engagement between all staff.
The Sasbadi Group is a well-established Education Solutions Provider based in Malaysia and listed on the Main Market of Bursa Malaysia Securities Berhad. Established in 1985, we are recognised for our unique blend of creativity in product design and sensitivity towards user experience. Today, our products span across a full spectrum of education solutions focusing on content creation, digital solutions development, and distribution of hands-on learning tools. We have been appointed to work with international brands such as LEGO Education and National Instruments as partners to provide tools and platforms for hands-on learning in Malaysia.
In 2011, we also began to develop online learning solutions for teachers and students nationwide. In tandem with our rapid business expansion, we are constantly on the lookout for dynamic, ambitious, and highly-motivated individuals to fill various positions in our organisation. We provide good career growth opportunities, on-the-job training, and attractive benefits.
Our vision is to be SEA's most personalised talent ecosystem; elevating human progress by helping careers and companies grow.
#J-18808-Ljbffr-
Technical support
2 weeks ago
Petaling Jaya, Selangor, Malaysia EV Automotive Company Full timeEV Automotive Company Kota Damansara, Selangor, MalaysiaCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Technical Support & Warranty Executive located in Kota Damansara. The Technical Support & Warranty Executive will be responsible for providing technical support to customers, troubleshooting...
-
Technical Support Executive
19 hours ago
Petaling Jaya, Selangor, Malaysia Avensys Consulting Full timeTechnical Support Executive (Open for fresher)Avensys is a reputed global IT professional services company, and our service spectrum includes enterprise solution consulting, business intelligence, business process automation, and managed services. We service a client base across banking and financial services, insurance, information technology, healthcare,...
-
technical support executive
1 week ago
Petaling Jaya, Selangor, Malaysia TIME's group Full timeAbout the roleThis is an exciting opportunity to join the SR RECRUIT team as a TECHNICAL SUPPORT EXECUTIVE based in Ara Damansara Selangor. In this full-time role, you will be responsible for providing high-quality technical support to our customers, helping them resolve any issues they may be experiencing with our products and services.What you'll be...
-
Technical Support Specialist
16 hours ago
Petaling Jaya, Selangor, Malaysia Avensys Consulting Full timeWe are seeking a highly skilled Technical Support Executive to join our team at Avensys Consulting. As a critical member of our sales and technical support team, you will be responsible for delivering exceptional customer service and driving business growth through your technical expertise.About the JobThe ideal candidate will have a strong background in...
-
Technical Account Executive
4 days ago
Petaling Jaya, Selangor, Malaysia InfoConnect Full timeWe are seeking a highly motivated and experienced Business Development Executive to join our team at InfoConnect. As a Business Development Executive, you will be responsible for driving business growth, building strong relationships with customers and partners, and providing expert technical guidance and support.Main ResponsibilitiesDevelop and execute...
-
Technical Support Engineer
23 hours ago
Petaling Jaya, Selangor, Malaysia Kone México Full timeKONE México seeks a highly skilled Technical Support Specialist to join our team. As a global leader in the elevator and escalator industry, we employ over 60,000 professionals worldwide.About the RoleThis is an exciting opportunity to work with non-KONE products and provide technical support to customers. You will be responsible for collecting, creating,...
-
Technical Support Specialist
16 hours ago
Petaling Jaya, Selangor, Malaysia Source Code Asia Full timeWe are seeking a Technical Support Specialist to join our team at Source Code Asia. As a key member of our technical support team, you will provide critical assistance to clients and internal stakeholders by troubleshooting and resolving technical issues in a timely and efficient manner.Key Responsibilities:Provide technical support via phone, email, or chat...
-
Technical Support Expert
23 hours ago
Petaling Jaya, Selangor, Malaysia Julytech Sdn Bhd Full timeWe're looking for a skilled Technical Support Expert to join our team at Julytech Sdn Bhd. This role involves providing timely and effective technical support to customers via chat and phone.The ideal candidate will have strong problem-solving skills and the ability to explain technical concepts to non-technical users. They should also have excellent...
-
Technical Support Engineer
23 hours ago
Petaling Jaya, Selangor, Malaysia Convergint Asia Pacific Full timeJob ResponsibilitiesThe Technical Support Engineer at Convergint Asia Pacific will be responsible for delivering high-quality technical support and maintenance services for security systems.This will include creating detailed system diagrams using AutoCAD software, troubleshooting and resolving technical issues, and building strong partnerships with...
-
Technical Support Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia Convergint Asia Pacific Full timeWe are seeking a highly skilled Technical Support Specialist to join our team at Convergint Asia Pacific. This role is critical in ensuring the delivery of exceptional technical support services to our clients.The successful candidate will be responsible for providing comprehensive technical support services, including troubleshooting, proficiency in company...
-
Technical Support Expert
23 hours ago
Petaling Jaya, Selangor, Malaysia Excis Compliance Full timeJob SummaryWe are seeking a highly skilled Desktop Support Engineer to join our IT team. The successful candidate will provide technical support to users, resolve technical issues, and maintain desktop hardware and software.Key Responsibilities- Respond to and resolve support requests from users via phone, email, or in-person- Install, configure, and...
-
Technical Support Associate
6 days ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche Gruppe Full timeWe are looking for a skilled Technical Support Associate to join our IT team. As a Technical Support Associate, you will be responsible for providing technical assistance to our customers and end-users.The PositionAs a Technical Support Associate, you will be working closely with our technical teams to resolve customer inquiries and issues in a timely and...
-
Technical Support Specialist
23 hours ago
Petaling Jaya, Selangor, Malaysia Medik Link Full timeWe are looking for a highly skilled Technical Support Specialist to join our team at Medik Link. As a key member of our support team, you will be responsible for providing exceptional technical product support and installation services to our customers.">">">You will identify, analyze and repair product failures, order replacement parts as required.">Provide...
-
Technical Support Engineer
1 day ago
Petaling Jaya, Selangor, Malaysia Tapway Full timeTechnical Support Engineer (Contract On-site Lead)Tapway is transforming brick-and-mortar business with end-to-end tracking solutions powered by AI and Big Data technologies. We are looking for a Technical Support Engineer to:Oversee ANPR system operations, ensuring smooth functionality of both hardware and software.Act as the primary escalation point for...
-
Technical Support Specialist
16 hours ago
Petaling Jaya, Selangor, Malaysia Konica Minolta, Inc. Full timeJob DescriptionThis role involves providing technical assistance and support to end-users, troubleshooting problems with various IT tools, and performing initial assessments to resolve or escalate issues based on customer standards.ResponsibilitiesProvide remote or on-site technical support via phone, email, live chat, or web-form.Determine root causes of...
-
Technical Support Director
15 hours ago
Petaling Jaya, Selangor, Malaysia iDynamics Software Sdn Bhd Full timeRole DescriptionThis is a senior leadership role that requires a strong technical background and excellent people management skills. The successful candidate will be responsible for leading a team of software support professionals to deliver exceptional customer service and resolve technical issues efficiently.Key ResponsibilitiesOversee the software support...
-
Technical Support Expert
23 hours ago
Petaling Jaya, Selangor, Malaysia Philips Iberica SAU Full timeAbout UsPhilips is a global leader in health technology, driven by a commitment to improve the lives of billions worldwide. Our mission is to create a healthier and more sustainable world through innovation.Our company culture is built around a strong sense of purpose and a relentless drive to deliver exceptional customer experiences. This fuels our passion...
-
Technical Support Professional
4 days ago
Petaling Jaya, Selangor, Malaysia Sasbadi Sdn Bhd Full timeKey ResponsibilitiesInteract with customers to understand and identify technical issues.Develop and maintain in-depth knowledge of the company's products or services.Provide guidance and training to customers on how to use the product.Collaborate with other members of the sales and technical support team to resolve issues and improve the customer experience.
-
Technical Support Professional
23 hours ago
Petaling Jaya, Selangor, Malaysia Excis Compliance Full timeAbout the JobThis Desktop Support Specialist will work closely with the team to deliver high-quality desktop support services. The ideal candidate will possess excellent technical skills and the ability to effectively communicate with end-users.Main Responsibilities:Provide desktop support services to employees and new hiresTroubleshoot hardware and software...
-
Technical Support Manager
23 hours ago
Petaling Jaya, Selangor, Malaysia Tapway Full timeIT Operations Team MemberTapway is a dynamic and innovative technology company that is transforming the retail industry with cutting-edge solutions powered by AI and Big Data technologies. We are seeking an experienced Technical Support Engineer to join our IT operations team as an IT Operations Team Member.Assist in the implementation and maintenance of...