Accounts Receivable Sr Specialist
3 days ago
Sutherland is seeking a leadership-oriented and self-motivated person to join us as an Accounts Receivable Specialist | English and Japanese Speaking. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you
Job Description:Responsibilities:
Cash Application
- Download bank statements and perform daily work allocation to the team.
- Review and apply the cash/credit flow into the system against invoice/debits which is not automatically applied by the system itself.
- Research and resolve unidentified & unapplied payments.
- Research and respond to generic mailbox queries.
- Update Cross entity payment trackers.
- For language dependent cases, update Trackers and work with language enabled delivery centers for closure.
- Handle Bad debt recoveries.
Customer Master / Credits
- Research and setup/update/edit customer accounts in the system.
- Follow up with the requester/customer for discrepancies.
- Complete the task and respond back to the stakeholder via email.
Overall
- Coordinate with external clients and internal stakeholders via email to resolve issues.
- Adhere to Month End Closer/Year End Closer timelines.
- Explore for continuous process improvements and share best practices across teams.
- Contribute to team metrics by achieving stated productivity and accuracy goals on a daily basis.
Required Experience/Skills:
- Previous experience as an Accounts Receivable specialist; 4 to 6 years' experience would suffice.
- Knowledge of accounting/billing software such as SAP.
- Accounting or Accounts Receivable/Order to Cash background.
- Strong analytical skills; able to interpret data, identify trends, and make suggestions for improvements.
- Demonstrated leadership skills; able to take the lead in making improvements and resolving issues.
- Able to efficiently manage time and keep track of multiple schedules, meetings, and initiatives.
- Strong verbal and written communication skills; able to communicate in a clear, constructive, and professional manner.
- Excellent working knowledge of MS Office applications.
- Proficient in English and Japanese language.
All your information will be kept confidential according to EEO guidelines.
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