Information Technology Sales Support Consultant

3 weeks ago

Johor Bahru, Johor, Malaysia VISEO ASIA Full time

We are seeking a highly motivated and articulate Sales Support Consultant to join our growing team. This role is crucial in supporting our sales team and driving revenue growth through effective cross-selling strategies, content creation, and strong stakeholder relationship management. The ideal candidate will have a business or marketing background, a positive attitude, and excellent communication skills.

Responsibilities:

Cross-Selling Plan Development & Execution
  1. Collaborate with the sales team to identify cross-selling opportunities within existing customer accounts and Net New Prospects
  2. Develop and implement targeted cross-selling plans, including identifying potential products/services, crafting compelling messaging, and tracking results
  3. Analyse customer data to identify trends and patterns that inform cross-selling strategies
Value Proposition Development
  1. Understand our industry focus and develop value propositions that resonate with our target audience
  2. Tailor value propositions to specific customer needs and pain points
  3. Create compelling sales collateral, including presentations, brochures, and case studies, that highlight the value of our offerings
Content Production
  1. Develop engaging and informative content that supports sales efforts, including blog posts, articles, white papers, and social media content
  2. Collaborate with marketing to ensure consistent brand messaging and content strategy
  3. Maintain and update sales materials and content library
  4. Represent VISEO brand and participate in physical and virtual events
Relationship Management
  1. Build and maintain strong relationships with key stakeholders, including customers, sales team members, and internal departments
  2. Act as a point of contact for customer inquiries and provide timely and accurate information
  3. Proactively identify and address customer needs and concerns
Presentation Development
  1. Create compelling and professional sales presentations that effectively communicate our value proposition
  2. Collate and analyse data to support presentation content and demonstrate ROI that includes both qualitative & quantitative metrics
  3. Ensure presentations are personalized to specific audiences and objectives
  4. Prepare a catalogue of VISEO's offering by targeted Industry, Buyer Persona and Geography
Sales Support
  1. Provide general sales support, including preparing proposals, managing sales documentation, and coordinating meetings
  2. Track sales performance metrics and provide regular updates to the sales team
  3. Assist with sales campaigns and marketing initiatives

Profile:

  1. Bachelor's degree in information Technology, Business, Marketing, or a related field
  2. Proven experience in sales support, marketing, or customer service (preferred).
  3. Minimum of 4-8 years of experience in Sales/Business Development
  4. Excellent communication skills, both written and verbal
  5. Strong presentation and interpersonal skills
  6. Ability to think strategically and develop creative solutions
  7. Positive attitude, strong work ethic, and a team player
  8. Proficiency in Microsoft Office Suite
  9. Knowledge of CRM software (preferred).
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