Air Logistics Revenue Care Manager ZA-R

2 weeks ago


Penang, Malaysia Kuehne + Nagel AS Full time

You will be joining our Revenue Care Team to add your leadership expertise + skills to the delivery of Operational + Customer Excellence

Your RoleYou are responsible for ensuring that our Finance Accounting Policies are followed at all times, driving profitability, cost awareness + efficiency across the Air Logistics organization. In this role you will provide leadership + direction to the Revenue Care Team (RCC)Your Responsibilities
  • To identify + structurally resolve performance gaps collaborating with stakeholders across all departments.
  • To proactively ensure the timely closure of files, early GP recognition + improve auto closing rates.
  • To routinely perform audits on closed files, documenting + escalating any issues as required.
  • To ensure all intercompany billing is performed timely, completely, correctly + that disputes/redebits are adequately resolved.
  • To systematically review + reduce the minimum provision for bad debts + write-offs.
  • To analyze country profit + loss sheets along with customer profitability, identifying gaps vs. financial targets, focusing on the bottom 10 accounts (based on accumulative GP) in collaboration with relevant financial controllers.
  • To identify root causes of issues + propose corrective actions to improve GP, establishing + driving GP improvement plans.
  • To ensure the accuracy + consistency of all operational finance data over its life cycle.
Your Skills and Experiences
  • A degree in finance, logistics, supply chain management, or a related field is often preferred.
  • At least 5-10 years of experience in air logistics or freight forwarding.
  • Experience in revenue management, cost control, and financial analysis within the logistics industry.
  • Strong time management and problem-solving skills.
  • Proficiency in using logistics and financial software systems.
  • Excellent communication and interpersonal skills to coordinate with various stakeholders.
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