Networking Technical Support

2 weeks ago


Bayan Lepas, Penang, Malaysia Dell Full time
Networking Technical Support (Fresh Graduate)

At Dell Technologies, world-class service doesn't end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there's an issue with a customer's product, we'll analyze it, identify the cause, recommend a solution and document the problem.

Join us as a Senior Technician on our Product Services team in [Bayan Lepas, Penang] to do the best work of your career and make a profound social impact.

What you'll achieve
As a Senior Technical Support Technician, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.
You will:

  1. Solve complex problems for customers and be on top of ambitious expectations
  2. Partner closely with customers while communicating proactively regarding overall progress of queries
  3. Exhibit first-class customer service
  4. Drive operational excellence through quality closures and efficient management of issues
  5. Have the opportunity to mentor and coach other team members

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements

  1. Fresh Graduate from IT
  2. Willing to work on rotational shift
  3. World-class customer service, phone etiquette and work ethic
  4. Ability to excel under pressure
  5. Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures

Desirable Requirements

  1. Experience with job-associated databases or software
#J-18808-Ljbffr

  • Bayan Lepas, Penang, Malaysia MCSB Systems Full time

    Job DescriptionMCSB Systems is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide single point of contact in supporting and escalating all incidents and requests to...


  • Bayan Lepas, Penang, Malaysia Metacloud Solution Full time

    Our goal is to empower our clients to succeed by providing them with the right tools and support. In this role, you will be responsible for delivering exceptional technical support to our clients and ensuring that they receive the highest level of service.Job Description:Providing technical support to clients via phone, email, and chat.Resolving technical...


  • Bayan Lepas, Penang, Malaysia Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd Full time

    Job Title: Field Service TechnicianJob Summary:We are seeking a skilled Field Service Technician to join our team.The successful candidate will be responsible for installing, maintaining, and troubleshooting communication networks for clients.This includes collaborating with IT teams to diagnose and resolve technical issues, managing customer support...


  • Bayan Lepas, Penang, Malaysia Dell Technologies Full time

    Technical Support Technician (Fresh Graduate)Technical Support Technician (Fresh Graduate)Apply remote type Onsite locations Bayan Lepas, Malaysia time type Full time posted on Posted Yesterday time left to apply End Date: May 31, 2025 (30+ days left to apply) job requisition id R247839 Job PostingSenior Technical Support TechnicianAt Dell Technologies,...


  • Bayan Lepas, Penang, Malaysia Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd Full time

    Job Description:We are seeking a Network Infrastructure Specialist to join our team.The successful candidate will be responsible for installing, maintaining, and troubleshooting communication networks for clients.This includes collaborating with IT teams to diagnose and resolve technical issues, managing customer support tickets, and performing routine...


  • Bayan Lepas, Penang, Malaysia Metacloud Solution Full time

    At Metacloud Solution, we are building software solutions that work for businesses. We believe in empowering our clients to succeed by providing exceptional support.Responsibilities:Provide Level 1 technical support to our clients on a 24/7 rotation basis.Troubleshoot and resolve technical issues in web applications in a timely manner based on...


  • Bayan Lepas, Penang, Malaysia Motorola Solutions Full time

    Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's...


  • Bayan Lepas, Penang, Malaysia Metacloud Solution Full time

    Add expected salary to your profile for insightsResponsibilities:Provide L1 support to our client on a 24/7 rotation basis.Web Application troubleshooting and resolving technical issues in a timely manner based on severities.To ensure maximum availability and minimal disruption to business continuity in order to meet all agreed targets, SLAs, and...

  • Network Engineer

    3 weeks ago


    Bayan Lepas, Penang, Malaysia Western Digital Capital Full time

    Job Type (exemption status): Exempt position - Please see related compensation & benefits details belowBusiness Function: Network AdministrationCompany DescriptionAt Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.At our core, Western Digital is a company...

  • Network Engineer

    3 weeks ago


    Bayan Lepas, Penang, Malaysia Western Digital Full time

    Company DescriptionAt Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that—our technology...

  • Network Engineer

    2 weeks ago


    Bayan Lepas, Penang, Malaysia Western Digital Full time

    Get AI-powered advice on this job and more exclusive features.Company DescriptionAt Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology....


  • Bayan Lepas, Penang, Malaysia Infinecs Systems Full time

    Infinecs Systems seeks a highly skilled and experienced Network Infrastructure Professional to join their team. As a key member of the global network infrastructure team, you will be responsible for designing, implementing, and maintaining large-scale enterprise networks.Job DescriptionThe ideal candidate will have a strong background in networking...


  • Bayan Lepas, Penang, Malaysia Plexus Corp. Full time

    Job OverviewPlexus Corp. is seeking a highly skilled Network Administrator to join our team. As a key member of our IT department, you will be responsible for providing technical support to our global user community while ensuring that applications, systems, networks and technologies are available and functioning in support of business processes.Key...


  • Bayan Lepas, Penang, Malaysia Western Digital Capital Full time

    About the RoleWe are seeking a Senior Network Systems Engineer to join our Global Network Services team at Western Digital Capital. The successful candidate will be responsible for designing, implementing, and maintaining our regional/local network infrastructure, ensuring high network performance/reliability.Key Responsibilities:Design and implement...


  • Bayan Lepas, Penang, Malaysia Motorola Solutions Full time

    Company Overview:Motorola Solutions is a leading global provider of critical communications, video security and command center technologies. Our mission is to help keep people safer everywhere by connecting our customers with the resources they need to respond to emergencies quickly and effectively.Job Description:We are seeking an experienced Technical...


  • Bayan Lepas, Penang, Malaysia Dell Full time

    Dell Technologies Job OpeningAs a global leader in technology innovation, Dell Technologies is committed to delivering exceptional service to our customers. We believe that technical support plays a vital role in ensuring customer satisfaction and driving business growth.This role presents an excellent opportunity for a Senior Technician to join our Product...


  • Bayan Lepas, Penang, Malaysia Motorola Solutions Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking an experienced Technical Support Specialist to join our Customer Support organization. This role will be responsible for providing technical assistance to our partners and customers via phone, email and digital mediums.Responsibilities:Learn and maintain a strong understanding of MSI Video...


  • Bayan Lepas, Penang, Malaysia SWK Venture Sdn Bhd Full time

    We are seeking a Technical Support Manager to join our team at SWK Venture Sdn Bhd.About the Role:The Technical Support Manager will be responsible for managing a team of technical support specialists and ensuring that all customer issues are resolved in a timely and efficient manner.Key Responsibilities:Manages a team of technical support specialistsEnsures...

  • Network Administrator

    2 weeks ago


    Bayan Lepas, Penang, Malaysia Plexus Corp. Full time

    Purpose Statement: Provides technical support to Plexus global user community while ensuring that applications, systems, networks and technologies are available and functioning in support of business processes. Collaboration with other IT personnel, vendors and business personnel to identify and resolve issues as well as provide effort to technology projects...

  • Sr Network Engineer

    3 weeks ago


    Bayan Lepas, Penang, Malaysia Infinecs Systems Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Infinecs SystemsProfessional Recruiter at Infinecs Systems Sdn. Bhd.Requirements:Bachelor's degree in technology or any other bachelor's degree10 years of Enterprise / Telecom Network infrastructure relevant experience.Detailed, oriented with excellent...